Field Operations Team Leader - Mount Holyoke Complex

Who We Are: The Executive Office of Energy and Environmental Affairs (EEA) seeks to protect, preserve, and enhance Massachusetts environmental resources and create a clean energy future for all residents. Through the stewardship of open spaces, the protection of environmental resources, and the advancement of clean energy, EEA works tirelessly to make Massachusetts a wonderful place to live, work, and raise a family. Our commitment to environmental justice ensures that every resident, regardless of background or location, can live in a safe, clean environment and shares equally in the benefits of the clean energy transition.

Who We Are as an Employer:

At EEA, we create meaningful, inclusive opportunities that empower our employees to make a real difference in shaping the environmental future of Massachusetts. We foster a workplace culture where diversity is valued, innovation is encouraged, and collaboration thrives. Our employees play a vital role in advancing sustainability, environmental justice, and clean energy solutions, ensuring a positive and lasting impact on Massachusetts and its residents.

The Department of Conservation and Recreations mission is to protect, promote and enhance our commonwealth of natural, cultural and recreational resources for the well-being of all. The DCR is steward to one of the largest and most diverse state parks systems in the nation which includes more than 450,000 acres of parks, forests, water supply protection lands, beaches, lakes, ponds, playgrounds, swimming pools, skating rinks, trails, golf courses and parkways. DCR strives to be an exemplary leader in conservation and recreation. DCRs staff is passionate, dedicated, and continuously employs best practices that are informed by expertise, and creates a sense of place through carrying out the mission.

Division of Operations:

As the largest team within the DCR structure, the Division of Operations is the cornerstone of the agency. Home to Park Operations, Universal Access programming, Park and State House Rangers, Fleet, and Interpretive programming, the Division of Operations is a main driver the agencys core principles of outdoor recreation for all and creating future stewards. Through visitor engagement, educational programming, and lots of behind-the-scenes work, Operations keeps the network of state parks open, accessible, and welcoming for all.

The Department of Conservation and Recreation seeks applicants for the position of Field Operations Team Leader for the West Region, Mount Holyoke Complex.

The Field Operations Team Leader is a working supervisor position responsible for a group of parks/areas in a designated "Complex". This position works under and reports to the Park Operations Division District Manager.

This position is responsible for the overall operation, management and administration of state programs for forest, park and conservation areas.

DUTIES:

• Supervise and monitor the operation, administration and maintenance of the parks in the designated Complex. Responsible for meeting the operational needs and scheduling of staff for all parks and facilities in the Complex which may include parks, forests, recreation areas and facilities, swimming pools, skating rinks, beaches, campgrounds, parkways and other DCR assets in designated Complex.
• Coordinates & monitors assigned program activities of a large recreational area in order to ensure effective operations and compliance with established standards.
• Supervises the maintenance of all accounts, records and monitors the preparation of all reports, including, expenditures, budgets, capital requests, personnel and water testing.
• Acts as liaison to provide technical assistance to agency personnel, various private, local, state & federal agencies concerning assigned programs in order to exchange information, resolve problems, ensure compliance with established policies, procedures, standards and assist with mutual aid and other emergencies.
• Reviews and analyzes data concerning agency programs in order to determine progress, effectiveness. and needs to make recommendations for change in policy, procedures, CMRs, guidelines and to devise methods of accomplishing program objectives.
• This person reviews, makes staff recommendations and oversees all major and minor events within the complex to insure they are in compliance with DCR policy and also fall within the context of our mission.
• Resolves personnel problems, public complaints and responds to inquiries from agency staff and others in order to provide information concerning assigned agency programs.
• Participates, speaks & furnishes pertinent information at meetings such as public hearings, conservation commissions, etc
• Participates & oversees in the creation & implementation of concession permits, special use permits, minor construction contracts, park policy & procedures and ensures compliance with contracts & agreements
• Provides oversight, care and maintenance to numerous miles of publicly traveled roads and sidewalks.
• Reviews report of subordinates to determine progress, make recommendations, provide information, orienting and interviewing candidates and training employees.
• Reviews specifications and approves the requisitions of all equipment & supplies for the operation and maintenance of the park and public roads and sidewalks.
• Provides technical assistance, advice & recommendations to agency personnel and others concerning assigned programs in order to exchange information, resolve problems, and ensure compliance with established policy, procedures and standards.
• Coordinates the activities and work of all volunteers, court referrals, prisoners, beach & park cleanups, dune restoration projects, general maintenance & signage.
• Works with organizations and staff in assuring compliance with the perseveration of endangered species such as piping plovers & Least Terns in accordance with state & federal guidelines.
• Supervises, coordinates and evaluates all staff assigned to complex including but not limited to facility maintenance, ranger and interpretive services,

resource protection and park facility administrative functions. Ensures employee performance reviews are completed in a timely manner in accordance with DCR Human Resources policies and procedures.

• Interviews candidates, assigns work, monitors scheduling, reviews and evaluates work performance, encourages staff development and training, and

initiates progressive disciplinary action when necessary per DCR policy/procedures.

• Perform related duties as assigned.

Preferred Qualifications:

• Forest and Park Regional Coordinators may be exposed to the harmful effects of noxious fumes and chemicals; lift and carry heavy objects; are exposed to hazards such as moving machinery; work varied shifts, nights, weekends and holidays; and travel for job-related purposes.
• Based on assignment, experience with swimming pool management and operations and with HVAC systems preferred.
• Ability to work on complex issues and deal with multiple situations that may arise. Excellent communications skills. Knowledge of the methods and techniques of forest and park management, including terminology, safety practices and procedures, and the types of materials and equipment used.
• Ability to use a personal computer.
• Experience supervising staff participating in diverse park/facility management and operations.
• Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished; the capabilities of subordinates and available resources; controlling work through periodic reviews and/or evaluations; determining subordinates training needs and providing or arranging for such training; motivating subordinates to work effectively; determining the need for disciplinary action and either recommending or initiating disciplinary action.

LICENSE AND/OR CERTIFICATION REQUIREMENTS:

• Due to the varied and expansive geographic areas under the supervision of this position, possession of a current and valid Massachusetts Class 3 Motor Vehicle Operators License is preferred.
• Possession of, or the ability to obtain, a Practical Pool Management Plus (PPM+) certification.
• Possession of, or the ability to obtain, a current and valid Massachusetts category 2A Hoisting License is preferred.
• Possession of, or ability to obtain a current and valid CPR (Cardiopulmonary Resuscitation) Certificate issued by the American Heart Association or American Red Cross may be required.
• Possession of, or ability to obtain a current and valid Standard First Aid and Personal Safety Certificate issued by the American Red Cross may be required.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRACE REQUIREMENTS: Applicants must have at least (A) six (6) years of full-time, or equivalent part-time, experience in the field of forestry or park management, of which (B) four (4) must be in a supervisory or managerial capacity or (C) any equivalent combination of the required experience and the substitutions below. Incumbents are required to have a current and valid motor vehicle drivers license at a class level specific to assignment. Based on assignment in a complex that includes aquatics facilities, incumbents are required to have the Practical Pool Management Plus (PPM) certificate within twelve (12) months of hire. Substitutions: I. An Associates degree or higher with a major in forestry, natural resources management, parks management, or other related field may be substituted for two (2) years of the required (A) experience. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they dont meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Official Title: Field Operations Team Leader Primary Location: United States-Massachusetts-Hadley-Route 47 Job: Community and Social Services Agency: Department of Conservation & Recreation Schedule: Full-time Shift: Day Job Posting: Feb 2, 2025, 10:59:51 AM Number of Openings: 1 Salary: 68,884.40 - 93,976.48 Yearly If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Moneesha Dasgupta - 6176450358 Bargaining Unit: 02-AFSCME - Service/Institutional Confidential: No Potentially Eligible for a Hybrid Work Schedule: No