Front Office Assistant | Optum

Careers with MedExpress. At MedExpress, we believe in delivering quality, convenient, affordable health care and exceeding our patients’ expectations. Our neighborhood medical centers are open every day from 8-8 with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what’s really important. We proe a broad scope of services including urgent care, basic wellness and prevention, and employer health services. As part of the Optum and UnitedHealth Group family of businesses, we’re working together to help people live healthier lives and to help the health system work better for everyone. You can be part of our elite team almost anywhere with 250 MedExpress centers across the country and two administrative offices in Morgantown, WV and Pittsburgh, PA. Join us and start doing your life’s best work.(sm)

As a Front Office Assistant, you will be responsible for greeting patients and proing support to medical staff. This role is based in one of our MedExpress urgent care centers. If you’re a team player with a warm and weing attitude, excellent interpersonal skills, and the ability to multi-task, we’d love for you to join our team!

Our teams utilize a collaborative working model to build connections across our centers andmunities. The primary center for this position is Bgeville, PA, though you may also operate in other local work sites on an as needed basis.

Location: 3024 Washington Pike, Bgeville, PA 15017 Status: Full-Time Schedule: 12-hour shifts (8:00 a.m. - 8:00 p.m.) per week Specialty: MedExpress Urgent Care

Hours may include rotating weekends/hoays and may vary with patient volume and business need.

Primary Responsibilities:

• Assist in opening and closing the clinic, locking and unlocking the doors, and maintaining a clean waiting area
• Wee all clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration process
• Answer multi-phone lines,plete daily patient callbacks, and file, fax, and scan documentation
• Collect all insurance information, verify patient demographics, process payments, andplete phone sheets
• Discharge patients, verify their information, and proe them with anything needed to leave such as discharge papers, prescription, or work/school excuses

In addition, you may receive:

• Hourly rate incentives (Flex Pay, Standby Pay)
• P Time Off which you start to accrue with your first pay period
• Career development and training for other roles you may be interested in
• Medical Plan options, Dental, Vision, Life & AD&D Insurance
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as proe development for other roles you may be interested in.

Required Qualifications:

• High School Diploma or equivalency (GED)
• 1+ years of customer service OR experience in a medical office setting
• Experience with basicputer software and the ability to learn electronic medical records

Preferred Qualifications:

• Experience collecting health insurance information and/or processing patient payments
• Understanding of occupational medicine and/or urgent care

If the hired indiual rees in Floa (office based or telmuting) this position requires the AHCA Level II background check (fingerprinting) by the State of Floa for all clinicians that have direct face to face contact with members OR employees who will have access to conential patient data and will require renewal every five years.

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds andeas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

OptumCare ismitted to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare proes administrative and business support services to both its owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees haveplete authority with regards to all medical decision-making and patient care. OptumCare’s support services do not interfere with or control the practice of medicine proed by the medical practices of any of their physicians.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and ie–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower ies. We aremitted to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health oues — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: OptumCare and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive coneration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, genderentity or expression, marital status, gic information, or any other characteristic protected by law.

OptumCare and its affiliated medical practices is a drug-free workplace. Canates are required to pass a drug test before beginning employment.

Proof of immunity to vaccine-preventable diseases is an employment requirement.