Client Service Analyst

WEX Inc. | Remote | US

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the WEX Inc. with the position of Client Service Analyst - WEX Inc. which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Client Service Analyst - WEX Inc. below matches your qualifications. Good Luck: D

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About the Team/Role Client Services Analyst (CSA) works daily analyzing electronic client files to maintain the accuracy of all enrollments, terminations and system data. How youll make an impact
  • Analyze electronic files - client imports, carrier exports, carrier discrepancy reports, payroll exports and deduction files.
  • Post and analyze imported and exported files.
  • Follow processing procedures and schedule to complete daily tasks.
  • Complete all processes (including Audits & Discrepancy Reports) timely and resolve them in project tracking tool.
  • Respond to and complete call center escalations timely (urgent updates).
  • Complete review of premium reconciliation for all applicable clients.
  • Complete Dependent Age Outs and Evidence of Insurability Approvals if assigned to client.
  • Respond to project management tool on any open items.
  • Regularly analyze internal system data and correct any errors or discrepancies and errors as found.
  • Process payroll exports to be performed with accuracy and in a timely manner.
  • Communicates directly with insurance carriers to make updates and keep eligibility in sync.
  • Works daily on client service questions/issues and responsible for following up with the correct answers to the client, participant or team.
  • Trouble shoots any errors on the files as well as enrolling and/or terminating participants eligibility at each carrier.
  • Ability to interface professionally with clients and carriers phone and email.
  • Responsible for documenting and updating client processing procedures and documentation.
  • Assist with Annual Enrollment testing as necessary.
  • Reviews Audit results and correct any accounts that are identified by the audits.
  • Identify issues and communicate/escalate to the appropriate party.
Additional job duties and responsibilities may arise when supporting the delivery of administrative services and the Client Service Analyst is expected to perform these additional tasks as assigned. Experience youll bring
  • Bachelors Degree preferred
  • Health and Wellness Benefit Administration
  • Proficient in Microsoft Excel
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEXs total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEXs comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section. Pay Range: $17.00 - $22.00

Information :

  • Company : WEX Inc.
  • Position : Client Service Analyst
  • Location : Remote
  • Country : US

How to Submit an Application:

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Post Date : 2025-01-22