On- Site Call Center Agent OHI | Accenture

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Receive inbound calls from providers and client representatives. Agent will also make outbound calls health insurance carriers to verify private health insurance information and update the client records in the State s Medicaid system. On-Site Call Center Agent will take inbound/outbound calls from providers, Medicaid members and representatives from the other health insurance.......

ACCENTURE s Flexible Workforce solves clients’ toughest challenges by proing cross-industry expertise, unmatched innovation, World-class tech and talent. We help bring it all together to deliver tangible business oues for our clients with contractors and our extended workforce opportunities. Accenture is consistently recognized on FORTUNE’s 100 Best Companies to Work for and Diversity Inc’s Top 50 Companies for Diversity lists. And that s just the beginning. Now is the perfect time for you to coner opportunities through our Flexible Workforce. What s In It For You :
  • Collaborate with a diversework of people
  • Actively deliver innovative solutions for Accenture s clients
  • Apply your skills and experience to help drive business transformation
  • Work locally or remotely, significantly reducing or eliminating the demands to travel
Project Description: On-Site Call Center Agent will take inbound/outbound calls from proers, Medic members and representatives from the other health insurance. Agent will also make outbound calls health insurance carriers to verify private health insurance information and update the client records in the State’s Medic system. Responsibilities :
  • Receive inbound calls from proers and client representatives
  • Perform outbound calls to other health insurance carriers to verify private health insurance information as needed
  • Collect policy information from callers
  • Verify Medic clients’ insurance information
  • Accurately enter insurance data into database
  • Maintain quality score of 98% or better
  • Perform special research
  • Perform other duties as assigned
  • Observe professional standards of conduct, including attendance, professional behavior, and dress code.
Basic Qualifications :
  • High School Diploma
  • 1 year of Call Center Customer service experience, high volume, fast paced project
  • At least 1 year of experience in some realm of medical field (coding, customer service for Insurance, etc)
  • On-Site- Monday - Fay, 8:00 am - 5:00 pm (Northwest, San Antonio)
  • Excellent problem-solving skills
  • Ability to track projects for timely follow-up andpletion
  • Strong interpersonal skills
  • Verbal and writtenmunication skills with the ability to interact professionally with clients, proers and management
  • Knowledge of the use of PCs and related software
  • Need to be able to maneuver within XLS spreadsheet, copy and paste, etc.
Bonus Points If You Have :
  • 1-year of Call Center experience
  • Medic experience
Keywords : Customer Service, Call Center, medic What We Believe We have an unwaveringmitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and ourmunities. Read more here Equal Employment Opportunity Statement Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, genderentity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, morepetitive and more creative, which helps us better serve our clients and ourmunities. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, genderentity or expression, gic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Accenture ismitted to proing veteran employment opportunities to our service men and women. For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement Requesting An Amodation for this specific opportunity Accenture ismitted to proing equal employment opportunities for persons with disabilities or religious observances, including reasonable amodation when needed. If you are going to be placed on an Accenture project and require amodation to perform the essential functions of the opportunity, you will be asked to participate in our reasonable amodation process as it relates to the initial interview process and for ongoing support, you will need to consult your supplier as their reasonable amodation process if an offer is extended. Amodations made to facilitate the recruiting process are not a guarantee of future or continued amodations once hired. If you have amodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter. Other Employment Statements Applicants for placement coneration in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Canates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for coneration. Job canates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to thepensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to indiuals who do not otherwise have access topensation information, unless the disclosure is (a) in response to a formalplaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company s legal duty to furnish information.

Information :

  • Company : Accenture
  • Position : On- Site Call Center Agent OHI | Accenture
  • Location : San Antonio, TX
  • Country : US

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the On- Site Call Center Agent OHI | Accenture job info - Accenture San Antonio, TX above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies On- Site Call Center Agent OHI | Accenture job info - Accenture San Antonio, TX in 2024-12-29 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 2024-12-29