GENERAL SUPERINTENDENT - STREETS & SANITATION | City of Chicago

JOB ANNOUNCEMENT

GENERAL SUPERINTENDENT

DEPARTMENT OF STREETS & SANITATION

Bureau of Traffic Services

Number of Positions: 1

Starting Salary: up to $120,276.00

Plan, develop and implement programs and procedures to improve the effectiveness and efficiency of towing, dispatch, abandoned auto, auto pound and special traffic services operations and personnel.

ESSENTIAL DUTIES:

• Prioritizes bureau operations, reviews them regularly, offers rmendations and implements changes to

• Visit auto pound locations, employee worksites and bureau offices to monitor and discuss employee activities,

and ensurepliance with bureau, department and city rules, regulations, and procedures

• Review and coordinate the activities and performance of section managers

• Act as a city liaison with contractors and/or other City departments/agencies to coordinate all bureau services

• Review and update employee procedural manuals for bureau sections

• Work with IT personnel to enhance efficiency and develop technology for tracking services, equipment and

recording activities

• Prepare employee work, vacation, and overtime schedules

• Interpret and implement state law and municipal ordinance related to the towing and impoundment of vehicles

• Respond to correspondences and telephone inquiries related to bureau operations

• Assist the department with developing RFP’s and contract language for required services

• Oversees the abandoned auto, special traffic services, auto pound and towing programs and issues employee

discipline when necessary

• Determines appropriate methods and allocation of personnel for bureau operations

• Directs the training of bureau staff

• Participates in the planning and development of bureau objectives and program goals designed to improve

operational efficiencies in the delivery of services

• Develops new and revised policies and procedures and oversees field supervisors to ensure their effective implementation

• Monitors and assesses field operations and prepares reports using an Employee Productivity Database to evaluate the

efficiency of programs and productivity

• Participates in the development of the bureau’s annual operating budget

• Enforces city, department and bureau policies and procedures through progressive employee discipline

• Oversees the fair distribution of overtime for bureau employees

• Meets with the towing contractor to coordinate an efficient response to daily towing needs, emergencies, and special events

• Directs staff and equipment as needed in response to events and/or emergencies

• Directs the snow and ice removal operations at the direction of central snowmand

• Works with supervisors to monitor and coordinate daily work activities, City events, and/or emergency situations and to ensure

priorities are established and objectives are met

• Represents the department atmunity meetings, meets with public officials andmunity groups to proe information

on the department’s programs

• Operates an assigned vehicle to survey areas for City services/needs and assists in preparing an appropriate response

• Prepares and delivers management reports for department programs and operations

Additional duties may be required for this position

Location: Department of Streets & Sanitation

Address: 2045 W. Washington

Hours: Varies (must be available 24/7)

THIS POSITION IS EXEMPT FROM THE CAREER SERVICE.

Minimum Qualifications

Nine years of Operations experience related to Vehicle Towing/Impoundment or Property Inventory and Control, Crowd and Traffic Control for large public events, Weather and Public Safety related events, of which four years are in a supervisory role related to the responsibilities of the position. Possession of a va State of Illinois driver’s license is required.

Disclaimer - Accredited means any nationally or regionally accredited college, university, or law school where the applicant is enrolled in or haspleted an Associates, Bachelors, Masters, or Juris Doctorate degree program.

NOTE: You must proe your transcripts or diploma at time of processing, if applicable.

NOTE: You must proe a copy of your va State of Illinois driver’s license at the time of processing.

SELECTION REQUIREMENTS

This position requires an applicant to successfullyplete an interview. The interviewed canate(s) possessing the qualifications best suited to fulfill the responsibilities of the position will be selected.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago in an Equal Employment Opportunity and Military Friendly Employer.

City of Chicago

Brandon Johnson, Mayor

Applications for this position will be accepted until 11:59pm CDT on Wednesday, August 30, 2023.