Triage RN, Internal Medicine - Remote | Optum

Optum is a global organization that delivers care, ed by technology to help millions of people live healthier lives. The work you do with our team will directly improve health oues by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture ged by diversity and inclusion, talented peers,prehensive benefits and career development opportunities. Come make an impact on themunities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Health Services RN position is in a Managed Services Organization (does not ree on Client/Practice site). The RN telephonically assists and ges patients towards self-management and behavior modifications that result in improved patient oues. The RN is the primary point of contact, coordinating with schedulers, pharmacists, proers of medical and behavioral health care and social services. Success is measured in terms of improved patient oues, prevention of patient adverse events and unnecessary inpatient readmissions, satisfied customers, meeting or exceeding quality measures, producing consistent and high quality work and collaboration with other care team members.

Oureal canate is an experience nurse, able to perform tasks independently and once trained, without significant gance.

Hours: 9 AM - 5:30 PM Monday - Fay Hours (EST)

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Telephonic nurse triage services
• Proe education to patients, deploying best practices and standard workflow in their daily activities
• Apply their expertise across the various areas of responsibility, understand how their interactions with patients affect customer satisfaction and is able to make rmendations to improve processes
• Apply established protocols, criteria and contract gelines
• Coordination of the team approach to management of patient care
• Analyze, investigate and resolve indiual care quality, coordination of care, service and access issues
• Contact patients and proers regarding clinical needs for continuity of care

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as proe development for other roles you may be interested in.

Required Qualifications:

• PA RN License
• 2+ years of relevant work experience, in related clinical, managed healthcare or healthcare setting

Preferred Qualifications:

• Interpersonal skills and ability to interact with senior level clients, and high level ofputer literacy
• Knowledge of healthcare, government and insurance industry trends

California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington Reents Only: The hourly range for California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington reents is $27.07 to $53.08. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, aprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

• All employees working remotely will be required to adhere to UnitedHealth Group’s Telmuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and ie–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower ies. We aremitted to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health oues — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive coneration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, genderentity or expression, marital status, gic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Canates are required to pass a drug test before beginning employment.