Clinical Administrative Coordinator - National Remote | Optum

You’ll enjoy the flexibility to telmute* from anywhere within the U.S. as you take on some tough challenges.

Optum is a global organization that delivers care, ed by technology to help millions of people live healthier lives. The work you do with our team will directly improve health oues by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture ged by diversity and inclusion, talented peers,prehensive benefits and career development opportunities. Come make an impact on themunities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

What makes your clinical career greater with UnitedHealth Group? You ll work within an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you ll open doors for yourself that simply do not exist in any other organization, anywhere.

This position is full-time, Monday - Fay. Employees are required to have flexibility to work during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime.

We offer 3-4 weeks of on-the-job training. The hours during training will be 8am to 5pm CST, Monday - Fay.

• All Telmuters will be required to adhere to UnitedHealth Group’s Telmuter Policy.

Primary Responsibilities:

• Determine if the consumers are eligible for a health program
• Connect consumers to a nurse
• Must have accurate documentation
• Must meet weekly metrics

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as proe development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED (or higher)
• 2+ years of customer service experience in a call center environment
• 1+ years of experience working with ICD-9 / 10 and CPT codes
• Working knowledge of medical terminology
• Experience working within the healthcare industry
• Experience working with a PC and windows applications, with the ability to learn other sometimesplex systems
• Experience working with Microsoft Word (creating, editing, saving documents) and Microsoft Excel (creating, editing, saving spreadsheets)
• Ability to work during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime.

Preferred Qualifications:

• Professional experience in a clerical or administrative support related role

Telmuting Requirements:

• Ability to keep allpany sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and proes information privacy.
• Must live in a location that can receive a UnitedHealth Group approved high-speed inte connection or leverage an existing high-speed inte service.

California, Colorado, Connecticut, Nevada, New Jersey, New York, Washington or Rhode Island Reents Only: The hourly range for California / Colorado / Connecticut / Nevada / New York / New Jersey / Washington / Rhode Island reents is $16.00 - $31.44 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, aprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and ie–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower ies. We aremitted to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health oues — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive coneration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, genderentity or expression, marital status, gic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Canates are required to pass a drug test before beginning employment.

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