Float Medial Assistant/Phlebotomist - Family/Adult Medicine - ProHealth Physicia | Optum

**$1,000 Sign On Bonus for External Canates**

If you want to get way ahead in your career, it makes sense to be with an organization that s way ahead of the curve. Formed in 1997, ProHealth Physicians has grown to be Connecticut’s leading primary care physician organization. With over 90 locations throughout the state of Connecticut, our family of primary care doctors and specialists care for more than 360,000 people statee. In fact, ProHealth serves every county and proes roughly ten percent of the primary care delivered to patients in the state. We re leaders in thinking and in serving ourmunities. For instance, we re a C.M.S. approved Accountable Care Organization (ACO), covering over 30,000 Medicare patients associated with ourmunity-based primary care proers. We re also nationally recognized as a NCQA Level III Medical Home. That kind of progressive leadership makes us perfect fit for OptumCare and UnitedHealth Group s expanding family of proers. This is a place where you can stay way ahead as you do your life s best work.(sm)

ProHealth Physicians is a physician-led medical group with 85 practice locations throughout Connecticut serving more than 10% of the state s reents. We empower physicians and advanced clinicians to better serve patients through enhanced care processes in support of improved patient oues. Formed in 1997, ProHealth Physicians has grown to include more than 350 primary care and specialty clinicians and offers select specialty and diagnostic/therapeutic services.

ProHealth Physicians of Hamden has an opening for a full-time Medical Assistant/Phlebotomist. This role will require travel to other offices that will include Family & Adult Medicine environments. The Medical Assistant supports the Care team and its patients through patient care, clinical and administrative tasks including patient intake, receiving and responding to patient phone calls, and documenting patient interactions. The MA performs duties within the Connecticut scope of practice.

Primary Responsibilities:

• Proe patient care, clinical summary and direction on next steps or follow up
• Perform phlebotomy for patients as needed
• Act as a member of the care team, including preparing patients to be seen by collecting and recording clinical information as per protocol
• Manage patients according to approved protocols and consistent with appointment and scheduling gelines
• Carry out standing orders consistent with practice policies and procedures
• Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR)
• Schedule tests, treatments and follow up visits on behalf of patients; assist patients withentifying suitable oute resources for disease management and other services; refer patients when appropriate
• Answer and document patient phone calls; takeplete messages and route to proers as needed using the EHR
• Monitor task buckets in order to respond to tasks in a timely manner, follow up on overdue orders/worklists and monitor status of critical referrals
• In coordination with Regional Nurse Managers, maintain oversight of temperature monitoring
• Assist care team to assure smooth office operation and delivery of excellent service through teamwork
• Proe attention to patients in a manner that builds conence, trust and loyalty
• Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient conentiality
• Maintain open lines ofmunications with care team and Regional Management team
• Maintain knowledge of current coding, OSHA and CLIA regulations andpany policies
• Adhere to all patient safety initiatives and infection control regulations
• Perform other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as proe development for other roles you may be interested in.

Required Qualifications:

• High School Diploma or GED
• Graduate of Accredited Medical Assistant program
• Certified Medical Assistant, or the ability to obtain CMA/ RMA within 120 days of hire
• Proficient in Microsoft Office