Retail Fulfillment Associate Providence Place - Part Time | Macy’s

Are you ready to bring your amazing self to work?

At Macy s, Inc., we re on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. We respect and invest in each indiual to create growth, pe and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and er array ofeas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

Job Summary:

As a Fulfillment Colleague, you will be responsible for driving a great shopping experience for our omni channel customer by supporting the operational activities that drive sales, profit, and excellent customer service. You will collaborate with the store team to deliver results in a friction-free shopping environment.

What we can offer you:

• An inclusive, challenging, and refreshingly fun work environment
• Empowerment to perform impactful work with tangible results
• Coverage across medical, dental, vision, and retirement
• Employee Assistance Program (mental health and financial literacy resources)
• Fully-Funded education benefits may include 100% of tuition, books, and fees
• Merchandise discounts
• Colleague Resource Groups (CRGs), give-back/volunteer opportunities

What you will do:

• Customer Service: Greet customers, answer their questions, and proe assistance in a friendly and professional manner. Ensure a positive shopping experience by proing order updates, addressing customer concerns and resolving issues promptly.
• Customer Support: Monitor alerts to ensure Ready on Timepletion of Buy Online Pickup In-Store (BOPS) orders. During peak times, conduct customer pick-up including retrieving the orders from our back-of-house storage and delivering them curbe to the customer.
• Picking and Packing: Locate ordered items in the store and prepare merchandise for shipment using handheld technology and appropriate packing materials. Prepare shipping labels, coordinate with shipping proers to ensure timely delivery, and process shippable returns and abandoned in store pickup orders.
• Support Other Teams: Assist other teams as needed in areas such as unloading and processing new merchandise based on its type, size, or category.
• Team Collaboration: Work with other team members throughout the store to achieve goals and maintain a positive work environment. Communicate effectively with colleagues and supervisors, sharing feedback,eas, and concerns.

Who you are:

• Focused on upholding Macy’s dedication to fulfillingeals of diversity, inclusion, and respect that ourpany aspires to achieve, every day in every store and office, with every customer and associate
• Flexible availability, including days, evenings, weekends and hoays with regular, dependable attendance and punctuality
• Able tomunicate effectively with customers and proe clear direction to colleagues
• Self-starter; able to adapt quickly to changing customer expectations and needs
• Resourceful and able to adapt quickly to changing priorities and deadlines
• No Education or Experience Required

Essential Physical Requirements:

• Prolonged periods (at least two consecutive hours) of standing/walking around the store or department
• Frequent use ofputers and handheld electronic equipment
• Reaching, including above eye level, crouching, kneeling, stooping, climbing ladders, and color vision
• Lifting and moving items weighing up to 50 lbs.

About Macy s

Now is an exciting time for a Macy s career as we continue to focus on creating exciting and memorable experiences for every Macy s customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity andmitment to excellence, grow your career and make a difference to your Macy s colleagues and customers.

Bring your creativity, energy andeas to the Macy s team – Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy s Inc. reserves the right to amend this job description at any time. Macy s Inc. is an Equal Opportunity Employer,mitted to a diverse and inclusive work environment.

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