Marketing Specialist I - Consumer Incident Resolutions Specialist - Remote | Optum

Optum is a global organization that delivers care, ed by technology to help millions of people live healthier lives. The work you do with our team will directly improve health oues by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture ged by diversity and inclusion, talented peers,prehensive benefits and career development opportunities. Come make an impact on themunities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

As a member of the consumer marketing operations team you will be responsible for creation, revision, and optimization of transactionalmunications (emails and letters) to address internal operational inents. This person is key in addressing consumer and client concerns. Strong writing skills desired; ability to take technical jargon and translate it into customer-friendly language. Develop talking points for internal teams as well as external, consumer facing emails and letters.

This person will partner cross-functionally with management, operations, product, team, account management and legal &pliance to collaborate and contribute to the execution of supporting letters, emails and collateral. Obtain legal andpliance approval on assets. Work with leadership to obtain approvals. Proe rmendations for improvement to existing assets.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as proe development for other roles you may be interested in.

Required Qualifications:

• BA or BS in business,munications, marketing or equivalent work experience
• 1+ yearsmunications and/or consumer marketing work experience in a matrix organization
• 1+ years creating dynamic andprehensive marketing strategies
• Proficiency with MS Office: Word, Excel, Outlook, PowerPoint and SharePoint
• Proven so written and editing skills for a variety of media types

Preferred Qualifications:

• 1+ years digital marketing and/or social media experience
• Experience in the financial services and/or health care industry
• Experience with software programs such as Workfront, Tableau, DOMO and Adobe Experience Manager (AEM)

California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington Reents Only: The hourly range for California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island or Washington reents is $27.07 to $53.08 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, aprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

• All employees working remotely will be required to adhere to UnitedHealth Group’s Telmuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and ie–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower ies. We aremitted to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health oues — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive coneration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, genderentity or expression, marital status, gic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Canates are required to pass a drug test before beginning employment