Patient Care Associate at POTTER'S HOUSE APOTHECARY

Job Description:

Latest job information from POTTER'S HOUSE APOTHECARY for the position of Patient Care Associate. If the Patient Care Associate vacancy in Peoria matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

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Job DescriptionJoin Our Team as a Patient Care Associate!

About Us: At Potter’s House Apothecary, we’re not just a pharmacy – we’re a community dedicated to personalized patient care. As a PCAB Accredited compounding pharmacy, we specialize in creating custom prescription medications tailored to individual needs. Our mission is to provide top-notch pharmaceutical care with compassion, humility, and respect. By collaborating with local physicians, we enhance treatment options and improve patient outcomes.

Our Core Values:

• Compassion – We care deeply about our patients and treat every interaction with empathy.

• Innovation – We embrace creativity and new solutions to improve patient outcomes.

• Quality Service – We deliver timely, accurate, and personalized care every time.

• Integrity – We uphold the highest ethical standards in all we do.

• Respect – We value every patient, provider, and team member equally.

Your Role: As a Patient Care Associate, you’ll be the friendly face that greets our patients and ensures their experience is seamless. You’ll manage the front lobby, handle shipping activities, and interact with patients in person, over the phone, and via text.

What You’ll Do:

• Welcome visitors and answer their questions.

• Protect patient information and maintain HIPAA records.

• Manage patient signature logs.

• Handle phone calls and direct inquiries.

• Notify patients when prescriptions are ready.

• Process payments for prescriptions and OTC items.

• Ensure accurate till counts and cash deposits.

• Sort and route mail and shipments.

• Keep the lobby, restrooms, and front desk area tidy.

• Organize and inventory OTC orders.

• Support Pharmacists and Pharmacy Technicians.

• Assist with returning unsold prescriptions.

What We’re Looking For:

• Customer service experience is a plus.

• Strong communication skills.

• Ability to thrive in a fast-paced environment.

• High School Diploma or GED.

• Basic PC skills.

• Ability to stand for long periods and lift up to 20 pounds.

• Arizona State Board of Pharmacy Technician in Training registration within 6 months.

Why Join Us?

• Impactful Work: Make a difference in patients’ lives every day.

• Growth Opportunities: Learn and grow with us.

• Supportive Team: Work with a team that values collaboration and respect.

• Modern Environment: Enjoy a dynamic and innovative workplace.

Benefits & Perks

• Health, Dental, and Vision Insurance

• Paid Time Off (PTO) & Holidays

• 401(k) Retirement Plan with Company Match

• Employee Discounts on Pharmacy Services

• Supportive, Mission-Driven Culture Focused on Patient Care

Reports To: Patient Care Lead TechnicianCompany Description

Potter’s House Apothecary is a PCAB Accredited compounding pharmacy specializing in Sterile and Non-Sterile Compounding. Compounding is the art of making custom made prescription medications specifically for an individual patient and their unique needs. Our desire is to provide optimal pharmaceutical care while demonstrating superior customer service through compassion, humility, and respect. By partnering with physicians in our community, we aim to enhance our patient’s treatment options and improve their results by customizing medications to meet their specific needs.Our Core Values:•\tCompassion – We care deeply about our patients and treat every interaction with empathy.•\tInnovation – We embrace creativity and new solutions to improve patient outcomes.•\tQuality Service – We deliver timely, accurate, and personalized care every time.•\tIntegrity – We uphold the highest ethical standards in all we do.•\tRespect – We value every patient, provider, and team member equally.Company Description

Potter’s House Apothecary is a PCAB Accredited compounding pharmacy specializing in Sterile and Non-Sterile Compounding. Compounding is the art of making custom made prescription medications specifically for an individual patient and their unique needs. Our desire is to provide optimal pharmaceutical care while demonstrating superior customer service through compassion, humility, and respect. By partnering with physicians in our community, we aim to enhance our patient’s treatment options and improve their results by customizing medications to meet their specific needs. Our Core Values: •\tCompassion – We care deeply about our patients and treat every interaction with empathy. •\tInnovation – We embrace creativity and new solutions to improve patient outcomes. •\tQuality Service – We deliver timely, accurate, and personalized care every time. •\tIntegrity – We uphold the highest ethical standards in all we do. •\tRespect – We value every patient, provider, and team member equally.

Job Info:

• Company: POTTER'S HOUSE APOTHECARY
• Position: Patient Care Associate
• Work Location: Peoria
• Country: US

How to Submit an Application:

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