Patient Care Lead

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Carrum Health with the position of Patient Care Lead - Carrum Health which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Patient Care Lead - Carrum Health below matches your qualifications. Good Luck: D

At Carrum, we are transforming how we pay for, deliver and experience healthcare. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you.

In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 95% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our teams execution has been recognized by the venture community and weve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study.

We are looking for a Care Team Lead to help us manage and scale our Care Team. This position will play a critical role in our success with delivering high quality care to our patients.

Reporting to the Director, Patient Care you will manage a group of incredibly skilled and empathetic individuals and will be crucial in delivering a comprehensive patient experience; helping us ensure that our patients are cared for throughout their surgical process. Youve hustled, youve created, youve implemented, and you love the rigor of a startup in high-growth mode.

This is a full time position, the salary range for this role is $70,000 - $85,000 depending on level of experience and geographic location.

Youre excited about this opportunity because you will...

• Ensure a differentiated, high-touch experience for each patient
• Mentor, coach, and motivate direct reports through demonstration of best practices and leading by example
• Collaborate with management to develop strategic, operational, and technological solutions for improving quality, while also reducing the cost of care delivered
• Demonstrate ongoing oversight of care team activities
• Evaluate performance metrics including but not limited to patient satisfaction, utilization trends, engagement rates, staff productivity, and other department/organizational metrics
• Implement standards to maximize productivity, quality, and an outstanding patient experience
• Assess and resolve any escalations from our patients
• Onboard new team members quickly and efficiently, whether in a remote or in-person environment

Were excited about you because…

You have experience in the digital health space with experience leading teams in a start-up environment that work directly with patients to improve their health. Your track record speaks for itself, but youre yearning for an opportunity to take your experience and apply it to a fresh new opportunity that is poised for enormous growth. We also hope to see from you:

• 3+ years of experience in roles that work with patients or end-users of digital health platforms
• 2+ years in leadership or management of a care team
• Strong skills working with Telephonic systems, Customer Relationship Management (CRM) systems, or other relevant technologies
• Commitment to providing the highest level of service through the right mix of empathy, professionalism, and integrity
• The ability to cut through the noise of a fast-paced start-up environment and affect real change that impacts your direct reports and the patients that rely on them
• Appropriately handle confidential information and adhere to HIPAA requirements
• Excellent verbal and written communication skills and an ability to communicate with a variety of stakeholders
• Strong "patient first" values
• Proven track record in career growth and leadership opportunities
• Data-driven and analytical skills; able to effectively analyze and communicate data to drive high-value, actionable insights, and lead your team
• Experience handling aggressive deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment
• Experience with self-funded employer benefit plans and an understanding of healthcare bundled payment models are both serious pluses
• An entrepreneurial spirit, creative problem solving, and innovative thinking
• A natural self-starter who is comfortable working independently

Why youll love working with us...

• Were a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. Youll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future.
• We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine.
• We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same.
• We carve out time to let go of work to celebrate our successes and have fun. Were a remote-first company with employees all over the United States and two office locations in San Francisco and Chicago. We support our employees during the work day and beyond with flexible working hours, generous time off, paid parental leave, and opportunities to connect with coworkers both virtually and in-person.
• We embrace our teams diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an active employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee and several employee resource groups (ERGs). Our ERGS help employees build stronger connections through social, educational, and community activities.
• Youll feel proud that the work you do each day directly impacts peoples lives in big and meaningful ways.

Other benefits:

• Stock option plan
• Flexible schedules and remote work
• Chicago and San Francisco offices available
• Self-managed vacation days, within reason
• Paid parental leave
• Health, vision, and dental insurance
• 401K retirement plan

About Carrum

Were a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, weve partnered with Fortune 500 employers and top hospitals across the nation. Weve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe were only scratching the surface of our opportunity and were looking for incredible people like you to help us realize our full impact.

Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.

Information :

• Company : Carrum Health
• Position : Patient Care Lead
• Location : Remote
• Country : US

How to Submit an Application:

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