Customer Service Supervisor

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the DB Schenker with the position of Customer Service Supervisor - DB Schenker which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Supervisor - DB Schenker below matches your qualifications. Good Luck: D

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move. Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): * Responsible for the supervision and development of customer service agents, specialists, and coordinators. Responsible for developing, motivating and supervising a world-class customer service team * Key information into computer to address customer and partner requests for service including inventory reconciliation, user application requests for online portal tools, inspections, RMAs, warehouse non-conformities, etc. * Handle customer complaints; adhere to client protocol and SOPs. Audit, research, report, and resolve customer service issues * Suggest changes in staffing based on day of week, industry trends, other anticipated events. * Monitor productivity of agents, generates reports and maintain employee evaluations. * Perform quality audits to rate service deliverables. Provide performance feedback and coaching to employees * Study and standardize procedures to improve department efficiency * Ensure a safe working environment through consistent practice of safety programs and procedures * Select and place staff, ensure staff receives training for job activities, and define specific job assignments. Manage performance to ensure required levels of productivity and achievement of organizational objectivesEssential Functions: * Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests. Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): * This is a supervisory position. * Exceptional interpersonal and analytical skills required. * Bachelors degree or equivalent strongly preferred. * Generally prefer 4-6 years of related supervisory experience. Benefits:

• We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs.
• The option for separate vision coverage for eye exams, frames, and contact lenses.
• The option for separate dental coverage to cover preventative major and basic dental services.

Information :

• Company : DB Schenker
• Position : Customer Service Supervisor
• Location : New Albany, OH
• Country : US

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Supervisor job info - DB Schenker New Albany, OH above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Supervisor job info - DB Schenker New Albany, OH in 2025-01-24 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.