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Customer Service Representative Full Time at Thomas Jefferson Foundation, Inc.

Position Customer Service Representative Full Time
Posted 15 Aug 2026
Expired 14 Sep 2026
Company Thomas Jefferson Foundation, Inc.
Location Charlottesville | US
Job Type Full Time

Job Description:

Latest job information from Thomas Jefferson Foundation, Inc. for the position of Customer Service Representative Full Time. If the Customer Service Representative Full Time vacancy in Charlottesville matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Thomas Jefferson Foundation, Inc. for the position of Customer Service Representative Full Time below matches your qualifications.

Customer Service Representative Full Time About The Thomas Jefferson Foundation
The Thomas Jefferson Foundation was incorporated in 1923 to preserve Monticello, the home of Thomas Jefferson, in Charlottesville, Virginia. Today, the Foundation seeks to bring history forward into national and global dialogues by engaging audiences with Jefferson's world and ideas, and sharing the history of everyone, enslaved and free. Customer Ser vice Representative (Full time) Job Purpose The Customer Service Representative will be responsible for assisting customers with order placement and status updates, product inquiries, and resolving order issues. Compensation $15.00-$16.00 an hour E ssential Functions - In & Off season Answer order line and process customer's orders. Update customers on order status in all systems. Answer Customer Service line and help resolve all customer's issues. Assists with training of temporary staff. Assists in warehouse functions such as kitting, packing and giftwrap when needed. Opening and processing returns. Knowledge, Skills, and Abilities Must be proficient in email and phone etiquette. Must possess basic reading, math, and computer/data entry skills. Must be able to follow oral and written instructions. Must be knowledgeable in conflict resolution skills. Physical Demands and Work Considerations Employee must be able to stand and walk for extended periods of time. This position is based in our distribution center located in Ivy VA. Customer Server Representative will be expected to switch between the evening and day shifts as needed during the busy holiday season (mid-October to December 31st). Morning shift starts at 8:00 am and second shift works until 9:00 pm Weekend hours required during busy season. Education High-school diploma or GED. Customer Service experience required. We provide the following benefits for our full-time employees:
  • 401(k) retirement savings plan + up to a 6% match.
  • Fitness club membership discount.
  • Discount in the Monticello Café, gift shop, and Monticello online catalog.
  • Employee Assistance Program (EAP) - free for employee and dependents.
  • Health, Dental and Vision Insurance
  • $500 employee referral bonus.
If you believe this opportunity is the right fit for you, we encourage you to apply!

Compensation details: 15-16 Hourly Wage

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Job Info:

  • Company: Thomas Jefferson Foundation, Inc.
  • Position: Customer Service Representative Full Time
  • Work Location: Charlottesville
  • Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service Representative Full Time at the office Charlottesville above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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