Account Manager at Top Talent LLC

Job Description:

Latest job information from Top Talent LLC for the position of Account Manager. If the Account Manager vacancy in Jonesboro matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Top Talent LLC for the position of Account Manager below matches your qualifications.

Account Manager - Jonesboro, AR

Position Overview

Our client is seeking a customer-focused Account Manager to help grow and retain existing shipper relationships within their freight brokerage division. This is a farmer-style role ideal for someone who excels at nurturing client relationships, identifying new opportunities within existing accounts, and re-engaging older or inactive customers that have untapped potential.

The right candidate will combine operational know-how with a consultative sales mindset, working closely with customers and internal carrier teams to deliver exceptional service, competitive pricing, and sustainable growth.

Key Responsibilities

• Grow wallet share with assigned accounts by identifying additional lanes, modes, or service opportunities.
• Reignite older or dormant customers by re-establishing relationships, understanding current shipping needs, and positioning our value proposition.
• Act as the primary point of contact for day-to-day communication, load tendering, and issue resolution for assigned clients.
• Partner with Carrier Sales and Operations to ensure on-time delivery, margin protection, and customer satisfaction.
• Develop and execute account growth plans, including quarterly business reviews and performance metrics.
• Maintain detailed account activity in CRM (e.g., HubSpot, Salesforce) to track volume, margin, and engagement levels.
• Provide accurate rate quotes and assist with spot pricing opportunities to maximize revenue and service consistency.
• Collaborate with leadership to establish competitive pricing and service strategies for assigned accounts.
• Stay current on market trends, capacity changes, and competitive pricing to proactively communicate opportunities and risks to customers.

Qualifications

• 3-5+ years of experience in freight brokerage, 3PL, or logistics account management.
• Proven success in growing existing business and managing key relationships.
• Strong understanding of Truckload, LTL, and Managed Transportation markets Excellent communication and relationship-building skills with both customers and internal teams.
• Highly organized and detail-oriented, with a proactive approach to problem-solving.
• Comfortable working in a fast-paced, high-transaction environment.
• Proficiency in TMS platforms (e.g., McLeod, Ascend TMS, Mercury Gate) and CRM systems.
• Self-motivated, accountable, and team-oriented.

Why Join Us

• Work with an experienced team that values integrity, transparency, and performance.
• Access to the tools and support you need to succeed operational, carrier, and executive backing.
• Competitive compensation with real upside for results.
• Collaborative, entrepreneurial culture where your impact is visible and rewarded.

Job Info:

• Company: Top Talent LLC
• Position: Account Manager
• Work Location: Jonesboro
• Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Account Manager at the office Jonesboro above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.