Latest job information from Casa Teresa for the position of Assistant General Manager. If the Assistant General Manager vacancy in Washington matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
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Job Title: Assistant General Manager
Join our dynamic team at Casa Teresa @ The Square. Where some markets are merely historic, Casa Teresa @ The Square makes history. Located in a light-filled oasis beneath International Square’s brilliant glass atrium, DC's newest culinary landmark assembles today’s boldest flavors alongside the city’s emerging culture of tomorrow. We are seeking a talented Assistant General Manager with a commitment to excellence and customer satisfaction to elevate our presence at Casa Teresa.
Overview:
The Assistant General Manager (AGM) supports the General Manager in overseeing all aspects at Casa Teresa. The AGM ensures exceptional customer service, maintains high-quality standards, and contributes to the restaurant's profitability. This role involves leading and developing the team, implementing operational strategies, and fostering a positive, inclusive work environment. Strong leadership skills, industry knowledge, and organizational abilities are vital for success in this role.
Key Responsibilities:
Team Support and Development: Assist in recruiting, training, and supervising a diverse team of employees, including hiring, scheduling, and performance management.
Leadership: Foster a positive work environment, promote teamwork, and motivate staff to deliver excellent customer service.
Mentorship: Provide coaching and mentorship to team members, supporting their professional growth and development.
Operational Support: Oversee daily restaurant operations, ensuring smooth functioning and adherence to high service standards.
Standard Operating Procedures: Assist in developing and enforcing standard operating procedures (SOPs) for front-of-house and back-of-house areas.
Safety and Cleanliness: Ensure a clean, safe, and welcoming environment for both employees and guests.
Inventory and Cost Control: Monitor inventory levels, track food costs, and assist in implementing cost-control measures to maximize profitability.
Quality Assurance: Collaborate with the kitchen staff to ensure timely food preparation and quality control.
Customer Service: Maintain a strong focus on providing exceptional customer service and ensuring guest satisfaction.
Guest Relations: Interact with guests, address their needs and concerns, and build positive relationships to enhance the dining experience.
Feedback Management: Handle customer feedback and complaints promptly and professionally. Assist in training staff in de-escalation techniques.
Budget and Financial Assistance: Support the development and management of the restaurant's budget, including revenue forecasts and cost analysis.
Market Analysis: Assist in analyzing sales trends, customer preferences, and market conditions to identify opportunities for growth.
Regulatory Compliance: Ensure compliance with health and safety regulations, food handling guidelines, and sanitation standards.
Safety Training: Assist in training staff on proper safety procedures and maintain documentation for health inspections.
Qualifications/Experience:
Proven experience in a managerial or supervisory role within the restaurant industry.
Strong leadership skills with the ability to motivate and inspire a diverse team.
Excellent customer service and problem-solving abilities.
Proficiency in financial management, budgeting, and cost-control techniques is a plus.
Outstanding communication and interpersonal skills.
Attention to detail and ability to multitask in a fast-paced environment.
Knowledge of health and safety regulations and compliance standards.
Flexibility to work evenings, weekends, and holidays.
Physical Requirements:
Ability to stand for extended periods.
Capability to lift and carry items up to 50 pounds.
Comfortable working in a kitchen environment with varying temperatures.
Benefits:
Competitive salary
Health benefits, with partial employer contribution
Opportunities for professional development and career advancement
Employee discounts on food and beverages
Reports to: General Manager
Job Type: Full-Time
Pay: $75-80k, based on experience
Schedule: Varies with business needs; restaurant open Monday-Saturday, typical work week is 5 days.
Apply today to join our dynamic team!
Unfold Hospitality is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, sexual orientation and gender identity protected veteran status and individuals with disabilities, or any other class protected by applicable state or federal law.
More detail about Casa Teresa part of Unfold Hospitality, please visit
Job Info:
Company: Casa Teresa
Position: Assistant General Manager
Work Location: Washington
Country: US
How to Submit an Application:
After reading and understanding the criteria and minimum qualification requirements explained in the job information Assistant General Manager at the office Washington above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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