Latest job information from Secondhand Ranch for the position of Assistant Store Manager. If the Assistant Store Manager vacancy in Philadelphia matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Secondhand Ranch for the position of Assistant Store Manager below matches your qualifications.
MAIN DUTIES AND RESPONSIBILITIES
The Assistant Store Manager position is responsible for helping oversee the daily operations of the store, adequately staffing to meet store needs and enforcing day-to-day company policies.
As the Assistant Store Manager, you will play a pivotal role in managing our team of retail associates and bartenders, interfacing with our customers, and contributing to the overall success and profitability of the store.
The Assistant store Manager is a leadership member, and will be expected to perform at the highest possible level and showcase the greatest possible results within their stores.
BAR
Watch for customer intoxication levels and be comfortable with removing unruly customers.
Help oversee all bar f&b training and procedures to ensure all Secondhand Ranch guidelines and procedures are followed.
Help maintain bar and floor cleanliness
Help all bar training
Ensure Bartenders are trained in mixology, prepwork, and taste testing with all drinks and food.
Help with bar and store orders
Be familiar with the menus and bar promotions and educate staff appropriately.
Keep bar fridges fully stocked and no fridge should look or appear empty.
Responsible for maintaining bar merchandising to the standards set by the Store Merchandising team.
Help conduct all new staff interviews. Give input and ask questions to help ensure the top candidates are hired.
RETAIL
Responsible for communicating with management to keep up to date with new store sales, promotions, new product introductions, and is expected to educate their staff accordingly.
Be familiar with these four tools: in-store sales incentives, slogans, business model, and ethos.
Drive sales by building enthusiasm for products and the concept of the store and should spread that enthusiasm to staff.
Begin each shift with a daily staff huddle to go over store goals and expectations for the day.
Train staff to greet each customer upon entering the store.
Oversee and enforce restocking protocols within staff. All merchandise should be fully stocked and front faced at all times. Vinyl racks should be properly merchandised to display all vinyl organized and neat at all times.
Ensure stockroom stays neat and organized to avoid any safety and health hazards and to provide clear access to back stock merchandise for restocking purposes.
Communicate with the Store Merchandising team for approval BEFORE remerchandising any part of the store. Stay up to date with any changes the Store Merchandising team may implement.
Be familiar with our return policy, and effectively resolve any customer complaints in a professional manner.
Collaborate weekly with the Area Manager to ensure the store lives up to standards.
Help train staff regarding all merchandise, vinyl, and vintage product knowledge to provide proper customer service and answer any questions the customer may have.
STAFF
Ensure all staff are following F&B safety guidelines and procedures and have attained their Servsafe certification.
Follow appropriate onboarding procedures for new staff, and complete the training checklist BEFORE allowing new staff to be scheduled for regular shifts.
Help train all staff
Set the example by providing outstanding customer service and follow the customer service guidelines at all times. Train staff on customer service guidelines.
Know how to handle health department inspections, and consistently follow our food & safety guidelines.
Maintain a positive and professional attitude in store along with the entire staff. Approach customers with an open heart and warm welcome. Train staff to do the same.
Educate staff on all unique bar offerings and different food menu items.
Train all staff on Square POS systems, and consistently monitor transactions to ensure proper checkout procedure is followed. Teach staff members on upselling on every single transaction.
ASSISTANT STORE MANAGER REQUIREMENTS:
Excellent interpersonal communication.
A customer service-oriented attitude.
Confidence to lead and direct a team of associates.
Ability to manage time and stay organized.
Strengths in leadership, management, team building, and problem-solving.
Capability to thrive in a fast-paced and oftentimes high-pressure environment.
Enthusiasm and a positive attitude.
Ability to track and report budgets and expenses.
Money handling experience
Organization in ordering, reporting, and upkeep of all bar inventory.
Familiarity with bartending practices and ability to train bartenders.
Must be available to work at least 40 hours per week in store, nights, weekends and holidays.
Other Requirements:
Must live in or be able to reliably commute to our Philadelphia location
Must have Philadelphia food handling certificate
Must be able to provide proof of ability to work in the United States.
Must be available to work nights and weekends
More detail about Secondhand Ranch, please visit
Job Info:
Company: Secondhand Ranch
Position: Assistant Store Manager
Work Location: Philadelphia
Country: US
How to Submit an Application:
After reading and understanding the criteria and minimum qualification requirements explained in the job information Assistant Store Manager at the office Philadelphia above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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