Client Experience Concierge at Travel With Lani

Position Client Experience Concierge
Posted 05 Mar 2026
Expired 04 Apr 2026
Company Travel With Lani
Location Grand Rapids | US
Job Type Full Time

Job Description:

Latest job information from Travel With Lani for the position of Client Experience Concierge. If the Client Experience Concierge vacancy in Grand Rapids matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Travel With Lani for the position of Client Experience Concierge below matches your qualifications.

We are seeking motivated and detail-oriented individuals to join our team as Client Experience Concierges. This is a fully remote role where you will assist clients in planning and booking tailored travel experiences while collaborating with a professional team and reporting to a team lead.

Key Responsibilities:

  • Research, plan, and coordinate customized travel itineraries.
  • Assess client preferences, needs, and budgets to recommend tailored travel options.
  • Book travel services including flights, accommodations, transportation, cruises, and tours.
  • Provide professional client support before, during, and after travel.
  • Resolve client concerns or issues promptly and professionally.
  • Participate in training, professional development, and webinars.
  • Collaborate with team members and suppliers to deliver exceptional client experiences.

Qualifications:

  • Strong verbal and written communication skills.
  • Reliable internet and a computer or smartphone.
  • Experience in customer service, hospitality, or sales is a plus.
  • Personal travel experience helpful but not required.

What We Offer:

  • Comprehensive onboarding and ongoing training.
  • Flexible full-time or part-time remote work.
  • Career development opportunities.
  • Access to industry benefits and travel perks.

Job Info:

  • Company: Travel With Lani
  • Position: Client Experience Concierge
  • Work Location: Grand Rapids
  • Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Client Experience Concierge at the office Grand Rapids above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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