Client Support Representative at TTEC

Job Description:

Latest job information from TTEC for the position of Client Support Representative. If the Client Support Representative vacancy in Tempe matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at TTEC for the position of Client Support Representative below matches your qualifications.

Your potential has a place here with TTEC's award-winning employment experience. As a B2B Customer Service Representative and Lead Qualifier in Tempe, AZ, you'll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!

What You'll be Doing
Are you energized by outbound conversations and building strong customer connections? In this role, you'll leverage your call center and customer service experience to engage warm leads through structured, outbound consultations with small business customers. Partnering with a sales team, you'll help uncover business needs and support solutions that save customers time and streamline their day to day operations. Your ability to approach each conversation with curiosity, clarity, and care will help deliver thoughtful, consistent customer experiences.

During a Typical Day, You'll
Conduct outbound calls to engage business customers through structured, customer focused conversations
Follow established call flows and quality standards while personalizing interactions
Accurately document customer needs and outcomes across multiple systems
Collaborate with sales and support teams to ensure smooth handoffs
Adapt quickly within an evolving business environment while maintaining quality conversations

What You Bring to the Role
At least 1 year of customer service experience in a call center environment
High school diploma or equivalent
Experience with outbound dialing systems or high volume calling
Comfort navigating multiple applications during live customer conversations
Clear, professional communication skills for business to business interactions

What You Can Expect
Opportunity to work hybrid following training based on performance
Business-to-Business hours with a Monday to Friday schedule so you can take your weekends back
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Base wage starting at $18.50 per hour plus performance bonus opportunities (up to $1000 monthly for top performers)
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives


A Bit More About Your Role
We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, with 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC
TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way

Required

Preferred

Job Industries

• Customer Service

Job Info:

• Company: TTEC
• Position: Client Support Representative
• Work Location: Tempe
• Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Client Support Representative at the office Tempe above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.