| Position | Customer Account Resolution Specialist |
| Posted | 02 Jul 2026 |
| Expired | 01 Aug 2026 |
| Company | Wesley Group |
| Location | United States | US |
| Job Type | Full Time |
Latest job information from Wesley Group for the position of Customer Account Resolution Specialist. If the Customer Account Resolution Specialist vacancy in United States matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Wesley Group for the position of Customer Account Resolution Specialist below matches your qualifications.
Elevate your career with a 2020 INC 500 company offering a competitive salary + 401k match + health benefits + extra paid time off, and more!
Wesley Financial Group is hiring for the Customer Account Resolution Specialist position at a starting salary of $50k + additional earning incentives.
you're likely asking yourself, "What in the world is a Resolution Specialist?!"
Wesley Financial Group is the leading name in helping timeshare owners get out from under their timeshares. In the 12+ years we've been in business, we've created a tidal wave of excitement from timeshare owners needing help, and we're looking for a new trusted Resolution Specialist to help the families we serve!
What is a Customer Account Resolution Specialist?
Think of yourself as your client's champion. As a Resolution Specialist at Wesley Financial Group, you'll walk alongside clients through every step of the timeshare cancellation process - setting expectations, building strategy, and making sure they never feel like they're navigating it alone. Your mission is simple: deliver an exceptional experience from start to finish while guiding each case toward a successful resolution.
Never canceled a timeshare before? That's perfectly fine - we don't expect you to walk in with that expertise. What we do expect is someone who's organized, motivated, and genuinely energized by helping people. If you're a natural problem-solver with patience to spare and a team-first attitude, you'll fit right in.
Important: This is an in-office position at our Franklin, TN headquarters. Candidates must live within 60 miles of Franklin, TN.
What You'll Do
What You Bring
Preferred Experience
New Employees Receive:
Wesley Financial Group proudly promotes from within the organization. This practice is one factor that has led to a culture we are proud of.
Why Wesley?
Wesley Financial Group, LLC has been in business for over 10 years. We are a 200+ employee company with a platinum rating through Dun & Bradstreet and were ranked on INC 500 in 2020 as the 203rd fastest-growing privately held company in the U.S.
We've won over 75 business awards since 2020, including:
Aside from business accolades, Wesley Financial Group is strongly dedicated to giving back to the community. Through donations and volunteer work, we always strive to help others whether through our services or through our charitable work.
Wesley is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify.
Please remember to check both your inbox and spam folders for all application and interview-related communications after you apply.
Monday - Thursday, 9am - 5pm and Friday, 9am - 3pm. Fridays are earned work-from-home days.
Compensation details: 0 Yearly Salary
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