Latest job information from Yellowstone Local for the position of Customer Care Representative. If the Customer Care Representative vacancy in Arcadia matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Yellowstone Local for the position of Customer Care Representative below matches your qualifications.
Yellowstone Local is proud to represent Accutemp Heating and Air Conditioning, an industry leader in residential HVAC services.
If you're the kind of person who brings energy to every conversation and enjoys turning customer calls into great experiences, this role is calling your name.
What's in it for You?
Earning Potential: $30,000 to $60,000 per year depending on your experience and the responsibilities you take on
Work Hours: Full-time position with opportunities for extended shifts (up to 12 hours)
Perks & Advantages:
Real opportunities to grow into team lead or dispatcher roles
Paid training and ongoing support for professional development
Business casual environment
Tight-knit and encouraging office culture
Take on more, earn more
Why You’ll Love It Here
You Matter: Every call you take, every schedule you manage, and every solution you offer directly impacts the customer experience
Your Growth is Our Goal: We recognize talent and reliability. If you show up and show initiative, the path to leadership is wide open
Team Spirit: Collaboration is more than a buzzword here. You’ll be surrounded by people who bring energy, focus, and pride to the job every day
Your New Role
As the Customer Care Representative at our Oklahoma City, OK office, you’ll be the first point of contact for our customers. This role is about more than just answering phones. You’ll keep schedules flowing, support field crews, and help ensure that every job stays on track.
Your day-to-day will include:
Picking up inbound calls promptly and professionally
Scheduling customer appointments and assigning the right technician
Communicating clearly with customers about timing and services
Managing the dispatch board to optimize routes and productivity
Coordinating with the warehouse to ensure techs have what they need
Debriefing technicians post-appointment and verifying completed work and payments
Giving priority scheduling attention to Club Membership clients
Supporting the whole team with a positive attitude and high standards
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
High school diploma or GED
Associate degree is a plus but not required
Clear communication skills and a friendly, confident phone presence
Comfortable using Microsoft Word, Excel, and PowerPoint
Solid time management and ability to prioritize multiple tasks
Experience in customer service, dispatching, or service-based environments is helpful
Spanish/English bilingual is a plus
Able to lift up to 20 lbs occasionally and work extended hours if needed
Strong computer skills and ability to adapt in a fast-moving office
Accutemp Heating and Air Conditioning is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red
Job Info:
Company: Yellowstone Local
Position: Customer Care Representative
Work Location: Arcadia
Country: US
How to Submit an Application:
After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Care Representative at the office Arcadia above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.
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