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Customer service representative at Rooted Talent Solutions

Position Customer service representative
Posted 10 Aug 2026
Expired 09 Sep 2026
Company Rooted Talent Solutions
Location Augusta | US
Job Type Full Time

Job Description:

Latest job information from Rooted Talent Solutions for the position of Customer service representative. If the Customer service representative vacancy in Augusta matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Rooted Talent Solutions for the position of Customer service representative below matches your qualifications.

Job Title: Customer Service Representative (Remote, Independent Contractor)

Company: Rooted Talent Solutions

Location: Remote (U.S. only)

Compensation: hourly 

About Us:

Rooted Talent Solutions provides high-quality customer support staffing for reputable U.S. brands. We believe in offering flexible, remote work opportunities that fit your lifestyle. As a contractor with us, you’ll provide exceptional service to customers—all from the comfort of your home.

Position Overview:

We are hiring independent Customer Service Representatives to support clients in various industries, including retail, travel, utilities, and healthcare. In this role, you’ll assist customers by phone, chat, or email—resolving issues, answering questions, and providing excellent service. You will choose your schedule, projects, and workload, making this a great opportunity for self-starters seeking work-from-home flexibility.

Key Responsibilities:

  • Provide professional and empathetic support to customers via phone, chat, or email
  • Follow client-specific procedures and use tools provided to resolve inquiries
  • Maintain a quiet, distraction-free work environment during scheduled hours
  • Attend and complete any required training or certification for selected projects
  • Communicate effectively and escalate issues when needed
  • Adhere to performance metrics and client guidelines

Qualifications:

  • Previous customer service, call center, or remote support experience preferred
  • Strong written and verbal communication skills
  • Ability to work independently and manage your own schedule
  • Must reside in the U.S. and be legally eligible to work
  • Computer with Windows 10 or 11, reliable internet, USB headset, and a quiet workspace
  • Must be comfortable completing unpaid client certification programs (typically 2–4 weeks)

What We Offer:

  • 100% remote work with flexible scheduling
  • Opportunity to choose your own clients and service hours
  • Support from our onboarding and training team
  • Access to a community of fellow remote contractors
  • Performance incentives for top contractors
  • Annual retreats and in-person team gatherings to connect, recharge, and celebrate success

Job Info:

  • Company: Rooted Talent Solutions
  • Position: Customer service representative
  • Work Location: Augusta
  • Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer service representative at the office Augusta above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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