Latest job information from HomePro for the position of Field Scheduler. If the Field Scheduler vacancy in United States matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at HomePro for the position of Field Scheduler below matches your qualifications.
Job Description
Our company, a leader in home automation technology and integrated services for over twenty years, is seeking a reliable and organized Field Scheduler to join our Texas-based operations team. The Field Scheduler will play a key role in coordinating field service appointments, optimizing technician schedules, and ensuring timely communication with customers and internal teams. This position supports our commitment to exceptional customer service and operational efficiency.
Why Work with Us?
Stable full-time position with consistent hours
Opportunities for career growth and professional development
On-the-job training and ongoing skill-building
401(k) retirement savings plan with company match
Generous paid time off including vacation days and company holidays
Employee discounts on products and services
Competitive pay aligned with industry standards
Comprehensive benefits package after a qualifying period
Main Duties and Responsibilities
Manage and maintain daily field service schedules for technicians and subcontractors
Dispatch technicians to customer sites based on skill set, location, and priority
Confirm appointments with customers via phone, email, or text and provide accurate arrival windows
Monitor job progress and update schedules in real time to minimize downtime
Coordinate with operations, warehouse, and sales teams to ensure parts and materials are available for scheduled jobs
Prioritize emergency and same-day service requests and reassign resources as needed
Maintain accurate records in the scheduling/field management system and generate schedule reports
Communicate schedule changes and delays to customers and field staff promptly
Identify opportunities to improve scheduling efficiency and customer communication
Perform additional duties as assigned by the manager
Essential Skills and Qualifications
Excellent communication and customer service skills
Strong organizational and time-management abilities
Proven ability to multitask and prioritize in a fast-paced environment
Comfortable using scheduling software, CRM systems, and Microsoft Office
Problem-solving mindset with attention to detail
Ability to work collaboratively with field personnel and office teams
Valid driver's license and reliable transportation preferred
Educational and Experience Requirements
High school diploma, GED, or equivalent required
1–3 years of experience in scheduling, dispatching, customer service, or related roles preferred
Experience in home automation, electrical, or field service industries is a plus
Demonstrated record of reliability and professionalism
Job Purpose
The Field Scheduler is responsible for coordinating field operations to ensure timely, efficient service delivery and high customer satisfaction. This role helps maintain operational flow by aligning technician availability, customer needs, and parts logistics, contributing directly to our reputation for dependable home technology services.
Additional Information
Education: High School Diploma/GED or higher
Benefits: Medical, Dental, Vision, Life Insurance, 401(k), Paid Time Off
If you are organized, customer-focused, and enjoy coordinating people and resources to deliver excellent service, we encourage you to apply. Join a team that values growth, quality, and innovation in home technology solutions.
Company Website:
*We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation
Job Info:
Company: HomePro
Position: Field Scheduler
Work Location: United States
Country: US
How to Submit an Application:
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