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Front Desk Staff Assistant at Great Escape and Great Escape Lodge

Position Front Desk Staff Assistant
Posted 22 Jan 2026
Expired 21 Feb 2026
Company Great Escape and Great Escape Lodge
Location Queensbury | US
Job Type Full Time

Job Description:

Latest job information from Great Escape and Great Escape Lodge for the position of Front Desk Staff Assistant. If the Front Desk Staff Assistant vacancy in Queensbury matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Great Escape and Great Escape Lodge for the position of Front Desk Staff Assistant below matches your qualifications.

Overview: The Front Desk Agent is responsible for checking guests in and out of the hotel and providing exceptional service throughout the guests stay. Giving clear communication and assistance to all guest while upholding the Six Flags Standards of guest service. Responsibilities: What You Will Be Doing Courteously welcome all guests and provide excellent service to ensure guest satisfaction Adhere to house rules, departmental policies, and safety standards Communicate clearly with guests and management Respond to or channel any guest requests/complaints to the department or proper manager Handle guest billing in a responsible and professional manner Use problem-solving skills to professionally handle any guest issue, question, or concern Communicate with other departments to address requests and concerns from guests How You Will Do It Operate the Front Desk system to make reservations Check-in guests into the computer, establishes credit and give the guest accurate information Proper distribution of room keys and staff keys Handle phone lines from both in-house guests and public calls Dispatch pertinent information to corresponding departments Responsible for changes to guest room status; i.e. room changes, early departures and stay-overs Checking guest out of the hotel by going over their charges and collecting the payment, room key and balancing/closing out room folio Why work with us? Flexible scheduling work as little or as much as you want Paid training DailyPay work today, get paid tomorrow Advancement opportunities Free admission to ALL Six Flags parks, including White Water Bay Free tickets for friends and family Discounts on passes, food, and merchandise Exclusive employee events Fun rewards, benefits, and more! Qualifications: What You Will Need Must have general computer knowledge Previous experience with Credit Card Machine preferred Must be a friendly, outgoing people person with a good attitude and smile Previous experience working with the public in a service provider industry preferred Must be able to stand up to four (4) hours at a time and reach above shoulder level Must be comfortable answering and transferring calls Knowledgeable of hotel property and water park Possess ability to multi-task and work in a fast paced environment Possess ability to remain calm and professional in all situations Knowledgeable in all hotel and water park services and hours of operation Must be able to work weekends, holidays, and other shifts as necessary

Job Info:

  • Company: Great Escape and Great Escape Lodge
  • Position: Front Desk Staff Assistant
  • Work Location: Queensbury
  • Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Front Desk Staff Assistant at the office Queensbury above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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