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Guest Experience Host at El Monte Sagrado

Position Guest Experience Host
Posted 26 May 2026
Expired 25 Jun 2026
Company El Monte Sagrado
Location Taos | US
Job Type Full Time

Job Description:

Latest job information from El Monte Sagrado for the position of Guest Experience Host. If the Guest Experience Host vacancy in Taos matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at El Monte Sagrado for the position of Guest Experience Host below matches your qualifications.

Job DescriptionJob DescriptionDescription:

About Heritage Hotels & Resorts

Heritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place and people. Our luxury hotels and award winning restaurants are rooted in authentic storytelling, exceptional service and community pride. We care for our guests, our team and our neighborhoods with the same intention. If you believe hospitality can make a meaningful impact, we invite you to join the Heritage family.

Why This Role Matters

We are seeking a dedicated Guest Experience Host to join our team. In this role, you create meaningful, memorable and highly personalized guest experiences from arrival through departure. Your ability to deliver refined service, thoughtful storytelling and exceptional care ensures every guest feels welcomed, valued and deeply connected to the Heritage experience.

What You’ll Do

  • Maintain a high level of positive and professional interaction with coworkers and guests.
  • Work closely with back of house teams to ensure all guest needs and requests are fulfilled.
  • Maintain a strong focus on guest experience and base decisions on exceeding expectations especially when resolving concerns or complaints.
  • Welcome guests into the unique accommodation experience of Heritage by articulating the story, inspiration and mindset of the property.
  • Deliver refined seamless service while maintaining the highest level of confidentiality for guest safety and comfort.
  • Provide knowledgeable recommendations regarding hotel events, amenities, local attractions, restaurants and experiences.
  • Maintain the utmost care and confidentiality with all guest information.
  • Acknowledge special occasions including weddings, birthdays and anniversaries and coordinate room upgrades and amenities when applicable.
  • Anticipate guest needs and respond with proactive thoughtful service.
  • Follow all company safety and security policies and procedures.
  • Maintain a clean, organized work area and professional appearance in compliance with uniform and grooming standards.
  • Protect company assets and maintain confidentiality of proprietary, client and guest information.
  • Perform other duties consistent with the functions of this position as needed at the property.

Why You’ll Love Working With Us

  • Competitive pay and comprehensive benefits, including a 25% match for 401k
  • Generous employee discounts across Heritage Hotels restaurants, spa, and retail
  • Complimentary meals during scheduled shifts
  • Free employee parking
  • Growth and development opportunities
  • Supportive people-first culture rooted in New Mexico pride and community

HC1

Requirements:
  • High school diploma or equivalent required.
  • 0–2 years of guest-facing hospitality or customer service experience, or equivalent education.
  • Luxury or high-volume hospitality experience preferred.
  • Exceptional guest service skills with a passion for creating elevated guest experiences.
  • Strong interpersonal and communication skills with the ability to engage confidently with guests and team members.
  • Demonstrated emotional intelligence and ability to anticipate and respond to guest needs.
  • Ability to remain professional and composed in a fast-paced environment.
  • Strong attention to detail with developing problem-solving skills.
  • Basic proficiency or ability to quickly learn reservation systems, POS systems, and Microsoft/Google platforms.
  • Ability to stand for extended periods and lift, push, pull, and carry up to 25 pounds.
  • Flexible availability, including nights, weekends, and holidays.

Compensation details: 15-18 Hourly Wage


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Job Info:

  • Company: El Monte Sagrado
  • Position: Guest Experience Host
  • Work Location: Taos
  • Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Guest Experience Host at the office Taos above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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  Guest Experience Host at El Monte Sagrado
Posted: 1 week ago

Desc: Job DescriptionJob DescriptionDescription:About Heritage Hotels & ResortsHeritage Hotels & Resorts is New Mexico’s premier locally owned hospitality group, built on a deep respect for culture, place a...

Company: El Monte Sagrado | Location: Taos
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