IT Support Specialist at American Community Developers, Inc.

Job Description:

Latest job information from American Community Developers, Inc. for the position of IT Support Specialist. If the IT Support Specialist vacancy in Harper Woods matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at American Community Developers, Inc. for the position of IT Support Specialist below matches your qualifications.

Job Description

Job Description

Company Overview:

American Community Developers, Inc. is a real estate development and management company headquartered on the east side of metro Detroit. The company and its affiliated businesses employ more than 150 people and operate across multiple industries, including multifamily housing, recycling operations, and e-commerce retail. We maintain a modern IT environment and provide a professional office setting with a collaborative team culture. This role offers the opportunity to gain hands-on experience with a wide range of technology systems used in day-to-day business operations. This position is ideal for someone early in their IT career who enjoys solving problems and wants to learn how real-world business IT systems operate.

 

Reports To:

IT Manager

 

Responsibilities

• Provide day-to-day IT support for office staff, troubleshooting issues related to computers, printers, email, software applications, and mobile devices
• Diagnose technical issues and research solutions using documentation, system logs, and online resources before escalating to senior IT staff
• Because the IT team handles a wide range of technical work, responsibilities will be assigned based on the individual’s experience and skill level, ranging from basic support tasks to more advanced technical projects
• Set up and configure new desktop computers and laptops, including operating systems, software, and user accounts
• Help support and configure office network and security systems, including WiFi and camera systems, under the direction of senior technical staff
• Assist with general IT infrastructure tasks such as hardware installation, equipment upgrades, backups, and system maintenance
• Occasionally assist with general operational tasks outside of traditional IT duties (e.g., delivering documents, organizing equipment, helping move or set up office furniture, or supporting basic facility needs). A willingness to pitch in where needed is important for this role.
• Provide occasional after-hours assistance when necessary for system maintenance, equipment servicing or IT emergencies

 

Work Environment

• On-site position (no remote allowed)
• Primarily based in the Harper Woods headquarters office (approximately 70 team members) as part of a three-person technology team, with occasional on-site support at nearby properties in Grosse Pointe, Detroit, Hamtramck, and surrounding communities.
• Opportunity to gain exposure to a broad range of technologies including on-site servers, cloud systems, backup systems, SQL databases, and software development environments
• Standard Monday–Friday office hours with occasional after-hours work for system maintenance, upgrades or IT emergencies

 

Advancement Opportunity

This position offers the opportunity to grow into a broader technology role over time. Because our IT team supports many different systems, motivated individuals will have the opportunity to gain experience in areas such as:

• Network infrastructure and security
• Server administration and backup systems
• Cloud services and hosted applications
• Database systems and SQL environments
• Business software systems and integrations
• Software development and automation tools

 

Team members who demonstrate initiative and technical interest will have opportunities to expand their responsibilities as part of the company’s growing technology environment

 

Required Experience

• Prior IT experience is helpful but not required
• Any hands-on technical experience is a plus (for example: building your own PC, running a home network or home lab, working with gaming hardware, experimenting with software or hardware systems, or similar interests)
• Basic familiarity with Windows computers and common office software
• Valid driver’s license and reliable transportation

 

Typical Software & Systems

• Microsoft Office and Microsoft 365 (Outlook, Word, Excel)
• Various accounting and business software packages
• Windows PCs and laptops
• Network equipment and office infrastructure systems

 

Skills and Abilities

• Strong interest in technology and troubleshooting
• Positive attitude and willingness to learn new systems
• Good communication skills and ability to assist non-technical users
• Organized and dependable with attention to detail
• Ability to manage multiple tasks in a small team environment
• Comfortable working in an office environment and occasionally performing light physical tasks (moving equipment, setting up workstations)

 

Benefits

• Paid holidays, vacation and sick time off
• Employer-paid medical insurance coverage
• 401(k) plan with employer match
• Employer-paid life insurance

 

Compensation

• Salary range is $40,000 to $60,000 depending on experience and qualifications

Company Description

In 1980, Gerald A. Krueger founded Detroit-based American Community Developers, Inc. ACD has been primarily involved in the acquisition and rehabilitation of existing affordable housing developments in several states, and is recognized nationally as a leader in the affordable housing industry. ACD's team of highly-experienced real estate professionals with backgrounds in various disciplines assure the company's success and continued growth in an ever-changing development landscape. The ACD portfolio currently includes 100+ properties and 14,000+ units in 12 states. Most properties have HUD Project Based Section 8 subsidy contracts. ACD is also the parent organization to St. Clair Construction Company, a general contractor that specializes in apartment rehabilitation & new construction.

Company Description

In 1980, Gerald A. Krueger founded Detroit-based American Community Developers, Inc. ACD has been primarily involved in the acquisition and rehabilitation of existing affordable housing developments in several states, and is recognized nationally as a leader in the affordable housing industry. ACD's team of highly-experienced real estate professionals with backgrounds in various disciplines assure the company's success and continued growth in an ever-changing development landscape. The ACD portfolio currently includes 100+ properties and 14,000+ units in 12 states. Most properties have HUD Project Based Section 8 subsidy contracts. ACD is also the parent organization to St. Clair Construction Company, a general contractor that specializes in apartment rehabilitation & new construction.

Job Info:

• Company: American Community Developers, Inc.
• Position: IT Support Specialist
• Work Location: Harper Woods
• Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information IT Support Specialist at the office Harper Woods above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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