IT Support Specialist at MBS

Job Description:

Latest job information from MBS for the position of IT Support Specialist. If the IT Support Specialist vacancy in Myrtle Point matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at MBS for the position of IT Support Specialist below matches your qualifications.

Job DescriptionRemote IT Support Technician (Microsoft 365 / Azure)

Location: Remote (Candidate must reside in the Midwest, USA)
Job Type: Full-Time / Contract (adjust as needed)

Position Overview

We are seeking an experienced Remote IT Support Technician to support end users in a Microsoft-centric environment. The ideal candidate is fluent in Microsoft 365, comfortable with Azure fundamentals, and experienced in providing remote user support in a professional business setting.

This role requires strong troubleshooting skills, clear communication, and the ability to work independently while supporting users across multiple locations.

Key Responsibilities

• Provide remote technical support for end users (Windows, Microsoft 365)
• Administer and support Microsoft 365:
• • Exchange Online
  • Outlook
  • Teams
  • OneDrive / SharePoint
• User management via Entra ID (Azure AD):
• • User provisioning
  • Group management
  • License assignment
• Troubleshoot:
• • Login and MFA issues
  • Email and Teams issues
  • Device and profile-related problems
• Escalate complex issues appropriately and document resolutions
• Work independently while maintaining clear communication with users and management

Required Qualifications

• Minimum 3 years of IT support experience
• Strong hands-on experience with Microsoft 365
• Working knowledge of Azure / Entra ID
• Proven experience supporting users remotely
• Strong troubleshooting and documentation skills
• Reliable internet connection and professional remote work setup
• Must currently live in the Midwest (US)

Preferred Qualifications

• Experience with:
• • Intune / device management
  • Conditional Access
  • Security & compliance basics
• Experience supporting professional services environments (law, finance, consulting)
• Microsoft certifications (nice to have, not required)

What We Offer

• Fully remote position
• Stable workload with clear expectations
• Opportunity to work in a modern Microsoft environment
• Competitive compensation based on experience

Job Info:

• Company: MBS
• Position: IT Support Specialist
• Work Location: Myrtle Point
• Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information IT Support Specialist at the office Myrtle Point above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.