Latest job information from Citi Staff for the position of Logistics Customer Service. If the Logistics Customer Service vacancy in Commerce matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
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Job Description
Job Description
Job Title: Logistics Customer Service Representative Location: Commerce, CA Employment Type: Full-Time
Job Summary: We are seeking a detail-oriented and customer-focused Logistics Customer Service Representative to join our team in Commerce, CA. This role is responsible for supporting daily logistics operations by coordinating shipments, communicating with customers, and ensuring timely and accurate order processing. The ideal candidate will have strong communication skills, the ability to multitask in a fast-paced environment, and prior experience in logistics, transportation, or supply chain support.
Key Responsibilities:
Serve as the primary point of contact for customers regarding shipments, orders, and delivery status
Process inbound and outbound orders accurately and in a timely manner
Coordinate with warehouse, carriers, and internal teams to ensure on-time deliveries
Track shipments and proactively resolve delays, discrepancies, or issues
Provide updates to customers regarding order status and logistics inquiries
Maintain accurate records of orders, shipments, and customer interactions in the system
Assist in scheduling pickups and deliveries with carriers
Support billing and documentation as needed
Ensure high levels of customer satisfaction through effective communication and problem resolution
Qualifications:
1–3+ years of customer service experience, preferably in logistics, transportation, or supply chain
Strong communication and problem-solving skills
Ability to work in a fast-paced, deadline-driven environment
Proficiency in Microsoft Office (Excel, Outlook, Word)
Experience with ERP or warehouse management systems is a plus
High attention to detail and strong organizational skills
Preferred Skills:
Experience working with carriers (LTL, FTL, or parcel shipping)
Knowledge of shipping documentation and tracking systems
Bilingual (English/Spanish) a plus
Compensation & Benefits:
Competitive hourly pay based on experience
Full benefits package (if applicable)
Growth opportunities within logistics and operations
Company Description
CitiStaff Solutions, Inc.
Company Description
CitiStaff Solutions, Inc.
Job Info:
Company: Citi Staff
Position: Logistics Customer Service
Work Location: Commerce
Country: US
How to Submit an Application:
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