Logistics Customer Service at Citi Staff

Position Logistics Customer Service
Posted 20 Apr 2026
Expired 20 May 2026
Company Citi Staff
Location Commerce | US
Job Type Full Time

Job Description:

Latest job information from Citi Staff for the position of Logistics Customer Service. If the Logistics Customer Service vacancy in Commerce matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Citi Staff for the position of Logistics Customer Service below matches your qualifications.

Job Description

Job Description

Job Title: Logistics Customer Service Representative
Location: Commerce, CA
Employment Type: Full-Time

Job Summary:
We are seeking a detail-oriented and customer-focused Logistics Customer Service Representative to join our team in Commerce, CA. This role is responsible for supporting daily logistics operations by coordinating shipments, communicating with customers, and ensuring timely and accurate order processing. The ideal candidate will have strong communication skills, the ability to multitask in a fast-paced environment, and prior experience in logistics, transportation, or supply chain support.

Key Responsibilities:

  • Serve as the primary point of contact for customers regarding shipments, orders, and delivery status
  • Process inbound and outbound orders accurately and in a timely manner
  • Coordinate with warehouse, carriers, and internal teams to ensure on-time deliveries
  • Track shipments and proactively resolve delays, discrepancies, or issues
  • Provide updates to customers regarding order status and logistics inquiries
  • Maintain accurate records of orders, shipments, and customer interactions in the system
  • Assist in scheduling pickups and deliveries with carriers
  • Support billing and documentation as needed
  • Ensure high levels of customer satisfaction through effective communication and problem resolution

Qualifications:

  • 1–3+ years of customer service experience, preferably in logistics, transportation, or supply chain
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced, deadline-driven environment
  • Proficiency in Microsoft Office (Excel, Outlook, Word)
  • Experience with ERP or warehouse management systems is a plus
  • High attention to detail and strong organizational skills

Preferred Skills:

  • Experience working with carriers (LTL, FTL, or parcel shipping)
  • Knowledge of shipping documentation and tracking systems
  • Bilingual (English/Spanish) a plus

Compensation & Benefits:

  • Competitive hourly pay based on experience
  • Full benefits package (if applicable)
  • Growth opportunities within logistics and operations

Company Description

CitiStaff Solutions, Inc.

Company Description

CitiStaff Solutions, Inc.

Job Info:

  • Company: Citi Staff
  • Position: Logistics Customer Service
  • Work Location: Commerce
  • Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Logistics Customer Service at the office Commerce above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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