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Membership Associate at New Mexico BioPark Society

Position Membership Associate
Posted 31 May 2026
Expired 30 Jun 2026
Company New Mexico BioPark Society
Location Albuquerque | US
Job Type Full Time

Job Description:

Latest job information from New Mexico BioPark Society for the position of Membership Associate. If the Membership Associate vacancy in Albuquerque matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at New Mexico BioPark Society for the position of Membership Associate below matches your qualifications.

Job Description

Job Description

Job Title: Membership Associate

Function: The Membership Associate will be responsible for managing tasks and duties relating to Membership Sales and Customer Service. This includes data entry, customer service, and membership fulfillment for the New Mexico BioPark Society (NMBPS) Membership Department located at the ABQ Zoo.

Reports to: Membership Manager,Executive Director

Description:

The Membership Associate is a permanent, up to 40 hours/per week, hourly support position. Must be available to work all weekends, and designated weekdays, holidays and special evening events. This position will be responsible for managing tasks and duties relating to membership sales and customer service.

Duties:

  • Greeting customers, members and potential members and donors.
  • Provide exceptional internal and external customer service.
  • Responsible for selling and renewing memberships as well as processing all transactions.
  • Respond to customer walk-ins, calls, and email correspondence accordingly in a professional and timely fashion.
  • Willingness to learn all facets of the ABQ BioPark facilities, keeping abreast of all events, promotions, openings and the ability to communicate this to visitors.
  • Obtain and evaluate all relevant information to respond to customer feedback, inquiries and complaints.
  • Responsible for accurate data entry and membership fulfillment.
  • Maintain superior integrity of data, security, and enhancements of the NMBPS databases.
  • Opening and closing the zoo membership office.
  • Participate in NMBPS activities and events as required.
  • Work as a team with both New Mexico BioPark Society and ABQ BioPark personnel.
  • All other responsibilities and tasks, as assigned.

Qualifications:

Minimum

· The ability to perform the principal duties of the job.

· Must be professional and have a positive, friendly, social disposition.

· Exceptional people skills. Ability to enthusiastically greet customers with a smile and maintain a pleasant, outgoing and friendly attitude at all times.

· Willing to ask questions to determine needs and support goals.

· Demonstrates attention to detail and ability to multi-task.

· Handle escalated issues to find a solution.

· Possesses excellent verbal and written communication skills.

· Must be able to use a telephone and file documents accurately.

· Proficient computer skills; knowledgeable with Word, Excel and Data Base entry and management.

· Complete paperwork clearly and accurately.

· Must have a high school diploma; some college or degree preferred.

· Must have the ability to think quickly and identify solutions to customer service issues.

· Must be reasonable, diplomatic and use common sense to make sound decisions.

· Manage lines and multiple customers during busy times in a fast-paced environment.

· Two years of customer service experience.

Preferred

· Familiarity with Tessitura software a plus.

Working Conditions

· Regular work schedule will include designated weekdays, all weekends as well as occasional evenings and holidays as needed.

· Most work is indoors although the position requires some work outdoors with exposure to seasonal weather conditions for sales, special events, tours, openings, etc.

Qualified applicants must apply, submit resume and cover letter online via the below link. No phone calls please. Qualified applicants will be contacted to be interviewed. NMBPS is an equal opportunity employer.

Company Description

In existence since 1969, the New Mexico BioPark Society is organized as a nonprofit corporation established under the laws of the State of New Mexico and is tax-exempt under Section 501(c)(3) of the Internal Revenue Code.
The Mission of the New Mexico BioPark Society is to make the exceptional possible at the ABQ BioPark.

Company Description

In existence since 1969, the New Mexico BioPark Society is organized as a nonprofit corporation established under the laws of the State of New Mexico and is tax-exempt under Section 501(c)(3) of the Internal Revenue Code. \r\nThe Mission of the New Mexico BioPark Society is to make the exceptional possible at the ABQ BioPark.

Job Info:

  • Company: New Mexico BioPark Society
  • Position: Membership Associate
  • Work Location: Albuquerque
  • Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Membership Associate at the office Albuquerque above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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