Office Manager at ABUNDANT LAWN

Job Description:

Latest job information from ABUNDANT LAWN for the position of Office Manager. If the Office Manager vacancy in Saint Petersburg matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at ABUNDANT LAWN for the position of Office Manager below matches your qualifications.

Job Description

Overview: Manage the back-office administrative work for Abundant Lawn, including handling phone calls,
maintaining files, route scheduling, printing job-related documents, record and deposit payments, light bookkeeping,
maintaining CRM data, miscellaneous ordering.
Key Accountabilities:
-Effectively Manage phone and email communications with customers
-Manage and Update Maintenance Scheduling
-Coordinate with Sales Team to Schedule Estimates
-Maintain accurate digital and paper records (ie receipts for ordering supplies, etc.)
Regular Execution:
What must be done every day/week to achieve the Key Accountabilities?
-Process Payroll - Weekly
-Log customer payments in Jobber (landscaping CRM) - Daily
-Setup and Print Lawncare Routes for following day - Daily
-Review / Respond to email and text communications - Daily
-Schedule Service Calls - Daily
-Answer Calls and Schedule Estimates - Daily
-Log Photos in Key Client System - Weekly
-Inventory Order Marketing and Office Supplies – Monthly
-Customer Follow Up Calls – 2-3 Times Per Week
-Create and Maintain Employee Files – As Needed
-Assist in Onboarding Employees – As Needed
-Review Previous Day Activities – As Needed
-Call and Maintain Delinquent Customer Accounts – Weekly
-Maintain Data on Office Board - Weekly
Required Outputs:
What will this role produce and at what frequency?
-Create and Send PDF Invoices to Key Clients - Monthly
-Payroll Report - Weekly
-Customer Follow Up Report - Weekly
-Inventory and Order Report - Monthly
-New Account Report - Weekly
Technical Knowledge, Experience, Skills:
What Technical Knowledge, Experience, and Skills are required to effectively fill this role?
-Basic iMac / Windows Computer Skills
-Basic Professional Writing Skills (ie customer emails)
-Basic Google Sheets knowledge
-Intermediate Jobber (CRM / Field Service Management) Knowledge (Training Supplied)
-Ability to use an iPhone
-Ability to manage shared calendars
-Intermediate Customer Service Skills
-Basic QuickBooks knowledge
-Ability to use a variety of office equipment
-1-2 years of office experience
-Basic ADP Payroll Entry knowledge
Effective and Ongoing Stakeholder Communication:
Key parties this role must communicate with to achieve the key accountabilities?
-President
-Marketing Director
-Operations Manager
-3 rd Party Accountant
-Customers / Property Managers
-Sales Team
-Crew Members
Hidden Maintenance:
What must this role continually maintain that is critical to the key accountabilities? 
Certifications, knowledge, customer data, etc.?
-Maintain CRM data
-Maintain paper files

Job Info:

• Company: ABUNDANT LAWN
• Position: Office Manager
• Work Location: Saint Petersburg
• Country: US

How to Submit an Application:

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