Senior Medical Adjuster at USAA

Position Senior Medical Adjuster
Posted 04 Jun 2026
Expired 04 Jul 2026
Company USAA
Location Columbia | US
Job Type Full Time

Job Description:

Latest job information from USAA for the position of Senior Medical Adjuster. If the Senior Medical Adjuster vacancy in Columbia matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at USAA for the position of Senior Medical Adjuster below matches your qualifications.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Field Property Adjusters focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. We have a positions available for an experienced Senior Field Property Adjusters with large loss specializing in Contents for the Columbia, SC- Charlotte, NC or Augusta, GA area. Candidates currently living in this location or willing to self-relocate are encouraged to apply. Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies. Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures..  High School Diploma or General Equivalency Diploma. ~2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience. ~ Working knowledge of estimating losses using Xactimate or similar tools and platforms. ~ Working knowledge of property claims contracts and interpretation of case law and state laws and regulations. ~ Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. ~ May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed. ~ Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Prior experience adjusting property claims using virtual technologies such as ClaimsXperience. Prior experience handling Contents only in higher severity/complex Large Loss claims Bachelor’s degree Currently reside within or have the ability to self-relocate within Columbia, SC- Charlotte, NC or Augusta, GA Currently hold an active Adjuster License US military experience through military service or a military spouse/domestic partner May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.   Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Info:

  • Company: USAA
  • Position: Senior Medical Adjuster
  • Work Location: Columbia
  • Country: US

How to Submit an Application:

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