Service Manager at Capon's Chophouse

Job Description:

Latest job information from Capon's Chophouse for the position of Service Manager. If the Service Manager vacancy in Hackensack matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Capon's Chophouse for the position of Service Manager below matches your qualifications.

Position Overview:
We’re looking for a driven, detail-oriented Service Manager to help lead daily FOH operations and uphold our high standards of hospitality. This role is ideal for someone with strong leadership instincts who thrives in a fast-paced, guest-first environment and is passionate about building great teams and great experiences.

Key Responsibilities:

• Service Execution & Floor Presence:
  Act as a hands-on leader during service, ensuring smooth flow, table pacing, and exceptional guest experiences at every turn.
• Team Development & Supervision:
  Support the onboarding, training, and ongoing development of the FOH team; provide real-time coaching and uphold performance expectations.
• Standards & Consistency:
  Maintain consistency in service standards, steps of service, and brand voice across all shifts; support pre-shift meetings and service notes.
• Problem Solving & Guest Recovery:
  Manage guest concerns with professionalism and urgency; support staff in resolving service issues with care and tact.
• Operational Support:
  Assist in scheduling, labor tracking, inventory oversight, and coordination with BOH, events, and management teams to ensure operational excellence.

Qualifications:

• 2–3 years of experience in FOH management or supervisory roles, ideally in high-volume, upscale dining
• Strong leadership, communication, and floor management skills
• Passion for hospitality and team culture
• Ability to multitask and remain composed in high-pressure situations
• Experience with POS systems (Toast preferred) and reservation platforms (SevenRooms/OpenTable)
• Flexible availability including nights, weekends, and holidays

More detail about Capon's Chophouse part of VCR Group, please visit

Job Info:

• Company: Capon's Chophouse
• Position: Service Manager
• Work Location: Hackensack
• Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Service Manager at the office Hackensack above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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