Solutions Manager at Revel IT

Position Solutions Manager
Posted 08 Mar 2026
Expired 07 Apr 2026
Company Revel IT
Location Dublin | US
Job Type Full Time

Job Description:

Latest job information from Revel IT for the position of Solutions Manager. If the Solutions Manager vacancy in Dublin matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Revel IT for the position of Solutions Manager below matches your qualifications.

Job Description

Our Dublin, Ohio client has a direct hire opportunity for a Solutions Manager / Product Manager who will be responsible for the strategy, delivery, and ongoing optimization of IT solutions that support commercial functions, including Sales, Marketing, Revenue Operations, Pricing, Customer Experience, and GSC. This role acts as the primary bridge between business stakeholders and IT, ensuring commercial applications align with business objectives, scale effectively, and deliver measurable value. **The ideal candidate will be based in Columbus, OH or Boston, MA. Essential Duties and Responsibilities:
  • In this role, the candidate will take ownership of identifying system improvements, resolving issues before they escalate, and translating business requirements into scalable commercial solutions.
  • The ideal candidate brings a strong analytical mindset, a knack for uncovering opportunities in data and processes, and a passion for using technology to drive measurable business value.
  • The commercial applications in scope include but are not limited to CRM: MS Dynamics 365, e-Commerce: Adobe Commerce Cloud, Website/CMS: Optimizely.
  • Solution Ownership & Strategy

  • Own the end-to-end lifecycle of commercial applications including but not limited to CRM:MS Dynamics 365, e-Commerce: Adobe Commerce Cloud, Website/CMS: Optimizely
  • Define and maintain solution roadmaps aligned with business and IT strategy
  • Evaluate and recommend new technologies and enhancements to improve commercial effectiveness and revenue growth
  • Ensure applications meet performance, security, compliance, and availability standards
  • Business Partnership

  • Act as a trusted advisor to Sales, Marketing, and Commercial/RevOps leadership.
  • Translate business requirements into functional and technical solution designs.
  • Facilitate workshops to elicit detailed requirements, prioritize initiatives, and align stakeholders.
  • Delivery & Implementation

  • Lead solution design, configuration, integration, testing, and deployment.
  • Collaborate with business leaders to prioritize demand and manage expectations
  • Manage relationships with software vendors, system integrators, internal IT teams and managed service providers
  • Collaborate with other IT delivery teams to ensure overall IT landscape is stable and scalable
  • Ensure projects are delivered on time, within scope, acceptance criteria are met, and on budget.
  • Work with key stakeholders to address high-priority questions and deliverables
  • Application & Platform Management

  • Oversee day-to-day performance, availability, and support of commercial applications.
  • Lead and govern application development activities, including enhancements, integrations, and new solutions
    Oversee internal and external development teams using Agile, DevOps, or hybrid delivery models
    Review solution architecture, code quality, and design decisions to ensure best practices
    Troubleshoot issues and coordinate with internal IT and external vendors for timely resolution.
    Drive root cause analysis and continuous improvement for application issues
    Manage application upgrades, patches, and technical debt reduction
    Manage system integrations between commercial systems and ERP, data platforms, and finance systems.
    Ensure data quality, security, compliance, and system scalability.
    Serve as the primary administrator for commercial applications, managing user access, roles, permissions, and configurations.
  • Governance & Continuous Improvement

  • Establish standards for solution design, documentation, and change management.
  • Ensure solutions comply with enterprise architecture standards, cybersecurity policies, and regulatory requirements
  • Support audits, compliance requirements, risk assessments & mitigation, and disaster recovery planning
  • Enforce documentation, change control, and release management standards
  • Monitor KPIs and user adoption; drive continuous improvement initiatives.
  • Financial & Resource Management

  • Manage application budgets, licensing costs, and vendor contracts
  • Support build vs. buy decisions and cost optimization initiatives
  • Forecast resource needs and support capacity planning
  • Qualifications
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
    Education and/or Work Experience

  • Bachelor's degree in Information Systems, Computer Science, Business, or related field.
  • 7-10+ years of IT or enterprise application experience.
  • 7+ years of hands-on or leadership experience with Microsoft Dynamics 365 CRM.
  • Experience with e-commerce and content management solutions
  • 10+ years of experience in conceptualizing, designing, and implementing large-scale IT solutions
  • Experience influencing decisions across cross-functional stakeholders
  • Change management experience and ability to drive adoption of tools/solutions
  • Leadership and/or oversight of architects & developers designing individual components of a solution
  • Proven success in requirements elicitation & comprehension to deliver the right technical solutions
  • Experience in B2B, manufacturing, or enterprise commercial environments.
  • Knowledge of Lead-to-Cash and Customer Service processes.
  • Agile / Scrum / ITIL experience.
  • Process driven mindset & focus
  • Facilitation & communication skills to work across all levels in the organization
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Work well with peers, and superiors in all departments as well as external contacts
  • Technical Skills/Physical Requirements

  • Microsoft Dynamics 365 or Power Platform certifications
  • Strong knowledge of: Dynamics 365 Sales & Customer Service
    Power Platform (Power Automate, Power Apps, Power BI)
    Dataverse and security model
    Experience managing system integrations and vendors.
  • Strong knowledge and understanding of Azure services and integration tools.
  • Experience with e-commerce and content management solutions
  • Solution architecture and governance
  • Deep technical experience in integrations (ERP and data platforms)
  • Travel – 15% travel required. 
  • Reference: 1051251 
    Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Revel IT, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your experience doesn't align perfectly with every qualification in the description, we encourage you to apply anyway. You might be the right candidate for this or our other open roles

    Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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    Job ID:

    1051251

    Job Info:

    • Company: Revel IT
    • Position: Solutions Manager
    • Work Location: Dublin
    • Country: US

    How to Submit an Application:

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