| Position | Director, eCommerce Site Operations - Santa Monica, 90404 |
| Posted | 15 May 2026 |
| Expired | 14 Jun 2026 |
| Company | Universal Music Group |
| Location | Santa Monica | US |
| Job Type | Full Time |
Latest job information from Universal Music Group for the position of Director, eCommerce Site Operations - Santa Monica, 90404. If the Director, eCommerce Site Operations - Santa Monica, 90404 vacancy in Santa Monica matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.
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Famehouse, a division of UMG, is the preeminent leader in merchandise & D2C solutions in music, defining & delivering the industrys best-in-class service to connect artists with their fans. Established & headquartered in Philly, Famehouse powers merch and D2C for UMGs labels, artists, and Bravado. Our success & culture is fueled by collaborationboth within FH and with our partners. We are passionate about the impact of D2C & merchandise for artists, providing a full-service solution to grow an artists owned business including strategy, creative, merchandising, fulfillment, customer service, technology, and more.
How Youll CREATE
The Director, eCommerce Site Operations (Interscope Capitol) is responsible for overseeing the end-to-end setup, management, and successful launch of products and storefronts across all U.S. eCommerce stores operated under the Interscope Capitol Label Group. This role plays a critical leadership function in ensuring that all online store launchesincluding artist campaigns, merchandise releases, and promotional product dropsare executed efficiently, on schedule, and in alignment with company standards.
The Director will directly manage two team members while providing leadership and strategic oversight for a broader team of approximately 10 store management professionals, including store managers and assistant store managers. This includes setting priorities, guiding workflow processes, developing operational standards, and supporting team performance and professional development. The role will require strong organizational leadership to ensure effective communication, accountability, and collaboration across the store management team.
Key Responsibilities
Bring your VIBE:
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