Manager, Inside Sales at Freshpoint

Job Description:

Latest job information from Freshpoint for the position of Manager, Inside Sales. If the Manager, Inside Sales vacancy in Turlock matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Freshpoint for the position of Manager, Inside Sales below matches your qualifications.

Position Purpose:

The Customer Service Manager is responsible for the hiring, training and supervision of the Customer Service Department. Responsible for developing, implementing, and maintaining department objectives. Manages sales support and account support functions within the department to ensure the highest level of customer satisfaction through various customer service activities.

Primary Responsibilities:

• Develops and promotes departments goals and objectives through the management of planning and supervising activities
• Develop, implement, and maintain department procedures. Analyze and identify changes to increase department efficiency and improved service
• Monitor and analyze CS effectiveness reports (daily, weekly, and monthly) to enhance department efficiency
• Responsible for overall order entry process review flow accuracy, ensure cut off times are adhered to, communicate with Sales Management regarding potential issues
• Communicate sales opportunities to the Sales team in order to maximize sales penetration
• Hire hold team accountable, training, write schedules, manage CMP process and conduct 30,60,90-day reviews.

Education:

• High School Diploma or equivalent

• 3 years or more of customer service or call center experience

• Good communication skills
• Proved ability to communicate effectively to satisfy the customers needs.
• Experience managing individuals, motivating, training and disciplining a staff.
• Good computer skills - Working knowledge of MS Office (Word, Excel, Outlook) a plus.
• Bilingual English/Spanish a plus
• Ability to handle multiple tasks.
• Strong organizational skills and ability to handle crisis situations effectively.
• Good Operational knowledge of a distribution warehouse environment.

By applying, you consent to your information being transmitted by College Recruiter to the Employer, as data controller, through the Employers data processor SonicJobs.See SYSCO Privacy Policy at ? and SonicJobs Privacy Policy at us/privacy-policy and Terms of Use at us/terms-conditions

• Other

Job Info:

• Company: Freshpoint
• Position: Manager, Inside Sales
• Work Location: Turlock
• Country: US

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Manager, Inside Sales at the office Turlock above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.