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Operations Analyst - Customer Service at Uline

Position Operations Analyst - Customer Service
Posted 05 May 2026
Expired 04 Jun 2026
Company Uline
Location Kenosha | US
Job Type Full Time

Job Description:

Latest job information from Uline for the position of Operations Analyst - Customer Service. If the Operations Analyst - Customer Service vacancy in Kenosha matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Uline for the position of Operations Analyst - Customer Service below matches your qualifications.

Operations Analyst - Customer Service Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Elevate the customer experience at Uline! As an Operations Analyst in our Corporate Customer Service department, you'll turn our contact center data into actionable insights that improve operations and ensure legendary service across our growing North American company. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Analyze contact center performance data and deliver insights that inform business strategy. Drive improvements that enhance customer service operations, efficiency and processes. Build and maintain SQL queries and Power BI dashboards to support performance, trend and statistical reporting. Collaborate with stakeholders to gather project requirements and deliver results that meet business needs. Minimum Requirements Bachelor's degree. 2+ years of experience in data analysis or business intelligence. Advanced Microsoft Excel, SQL and Power BI experience. Excellent communication, analytical and organizational skills. Robotic Process automation (RPA) a plus. Uline does not participate in the H1-B lottery. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Café featuring affordable daily meal options from local restaurants. On-site fitness center and beautifully maintained walking paths. Best-in-class, clean, modern facilities. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled ()

Job Info:

  • Company: Uline
  • Position: Operations Analyst - Customer Service
  • Work Location: Kenosha
  • Country: US

How to Submit an Application:

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